NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 18,057 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 18,057 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how NewYorkDress made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dress is absolutely stunning, shipped from New York to NZ in like six days, 10/10.”

Helpful Report

Posted 7 months ago

“Starting to have problems with the size, this is the 2nd time I’ve had to return the dress…”

Helpful Report

Posted 7 months ago

We're so sorry to hear the dress did not fit as expected. Please make sure to check out our handy size charts located next to the dress and enter your bust, waist and hips measurements. If you need assistance with sizing please contact our customer service team and we would be happy to help!

Posted 7 months ago

“very nice designs”

Helpful Report

Posted 7 months ago

“I just received 4 dresses that I ordered a couple of days ago today. All of the dresses were damaged and looks worn out. Some are missing hooks, others have threads hanging from it. Some have holes, and the zippers doesn't work. I am very dissatisfied and I am going to return all for a full refund.”

Helpful Report

Posted 7 months ago

We are so sorry to hear about this! We will be investigating how this could of happened as product quality is our top priority. It looks like you spoke to our customer service team and they were able to provide you a solution. Again, we are so sorry and we appreciate your feedback to make sure this does not happen again.

Posted 7 months ago

“About what”

Helpful Report

Posted 7 months ago

“soooooo cuteeeee”

Helpful Report

Posted 7 months ago

“Very good service safe and easy”

Helpful Report

Posted 7 months ago

“Good”

Helpful Report

Posted 7 months ago

“Good experience”

Helpful Report

Posted 7 months ago

“?”

Helpful Report

Posted 7 months ago

“mas o menos”

Helpful Report

Posted 7 months ago

“Nice material”

Helpful Report

Posted 7 months ago

“Although the dress is very pretty and nice quality, it does not fit. I wear usually wear an 8 or 10 and so to be "safe" I ordered a 10 and it does not fit at all. Also I am 5'6" and even with 3 inch heels , it is way too long. It came in a box nicely on a hanger, but no protective padding AND without ANY paperwork--NO packing slip, order copy, and NO paperwork as to how I might go about returning it.”

Helpful Report

Posted 7 months ago

We're so sorry to hear your order was not as you expected. Please make sure to use our handy size charts that are located on the dress page and input your bust, waist and hips measurements. All designers run differently and the size chart would need to be used to determine the correct size. If you would like to return please contact our customer service department to info@newyorkdress.com and we would be happy to assist you!

Posted 7 months ago

“Annoying that this keeps popping up!”

Helpful Report

Posted 7 months ago

“Thank you for your quick response to my delivery inquiry!”

Helpful Report

Posted 7 months ago

“good”

Helpful Report

Posted 7 months ago

“Very good service”

Helpful Report

Posted 7 months ago

“Great”

Helpful Report

Posted 7 months ago

“:)”

Helpful Report

Posted 7 months ago

“B”

Helpful Report

Posted 7 months ago

NewYorkDress is rated 4.3 based on 18,057 reviews