NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 18,057 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 18,057 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy”

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Posted 7 months ago

“Very good”

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Posted 7 months ago

“Very good”

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Posted 7 months ago

“…”

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Posted 7 months ago

“Yay”

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Posted 7 months ago

“I will be returning a dress for a second time. It’s not fitting me, and I. The past, I have worn a 20 or 22. This is a 24. Something isn’t right with this dress, and I’m so disappointed. I’m 72 years old, and I thought this was going to be an easy process for a senior citizen. I hope I won’t lose my money because I can’t find a dress. Please help me!”

Helpful Report

Posted 7 months ago

We are so sorry to hear the dress did not fit as expected. Please make sure to use our handy size chart next to the dress by entering your bust, waist and hips measurements to determine the correct size to order. If you need help with this please contact our customer service team to 212-594-3600 and we would be happy to help!

Posted 7 months ago

“K”

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Posted 7 months ago

“?”

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Posted 7 months ago

“Outstanding selection and customer service. Kim is great!”

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Posted 7 months ago

“Very good”

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Posted 7 months ago

“Ok”

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Posted 7 months ago

“.”

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Posted 7 months ago

“jh ,.”

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Posted 7 months ago

“The dress is beautiful but has excess glitter. The glitter will not stop shedding and it sticks everywhere.”

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Posted 7 months ago

“very nice customer service!”

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Posted 7 months ago

“Ordering is easy, it would be nice to see estimated arrival for each shipping option.”

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Posted 7 months ago

“Loved that Apple Pay was an option. Quick check out flow. Very excited for the dress to come in!”

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Posted 7 months ago

“Great”

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Posted 7 months ago

“Good”

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Posted 7 months ago

“Beautiful dresses and excellent service”

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Posted 7 months ago

NewYorkDress is rated 4.3 based on 18,057 reviews