NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 18,009 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 18,009 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

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“Good”

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Posted 4 months ago

“Lovely lovelydresses”

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Posted 4 months ago

“Good”

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Posted 4 months ago

“Love the dress”

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Posted 4 months ago

“I haven’t received my dress yet, I have no comment”

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Posted 4 months ago

“Online chat was very helpful. Received my invoice promptly transaction was very simple”

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Posted 4 months ago

“I love the platform. lot of beautiful choices”

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Posted 4 months ago

“Easy site to Navigate”

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Posted 4 months ago

“Excellent”

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Posted 4 months ago

“Na”

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Posted 4 months ago

“Love the workmanship on the dress”

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Posted 4 months ago

“Okay”

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Posted 4 months ago

“Great”

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Posted 4 months ago

“Why it’s black color. I order different color”

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Posted 4 months ago

Hi, We're so sorry to hear this. Please contact our customer service department to 212-594-3600 or email us to info@newyorkdress.com to better assist you!

Posted 3 months ago

“Good”

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Posted 4 months ago

“.”

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Posted 4 months ago

“Nice experience”

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Posted 4 months ago

“Great customer service”

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Posted 4 months ago

“Very good a location”

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Posted 4 months ago

“Had friends bring the dress from the US all the way to Namibia. Beautiful dress, well made and true to size (according to size chart). We ordered the smallest size and fits my daughter perfectly although a bit too long but could easily be altered. The shoulder straps are very thin and fine and might not offer enough support for women with bigger bust size but could also be replaced with wider straps if needed. Colour as in photos. We are very pleased! Thank you.”

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Posted 4 months ago

NewYorkDress is rated 4.3 based on 18,009 reviews