NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 18,025 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 18,025 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“received wrong color”

Helpful Report

Posted 2 months ago

We're so sorry to hear this. It looks like you are working with our customer service team to rectify this issue.

Posted 2 months ago

“Shipment was fast and the dresses are gorgeous”

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Posted 2 months ago

“Great”

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Posted 2 months ago

“Shop pay app paid in full Needed more clarified payment method Too fast its almost a scam”

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Posted 2 months ago

“The dress didn’t work for me—it's not suited for larger busts and wasn’t stretchy at all. Plus, there was glitter all over the floor after trying it on. I’ll be returning it.”

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Posted 2 months ago

We're so sorry to hear your order was not as expected. Please contact our team so they can assist you with a solution. Our phone number is 212-594-3600 or we have live chat and also you can email to info@newyorkdress.com.

Posted 2 months ago

“Hope it works out”

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Posted 2 months ago

“Where”

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Posted 2 months ago

“Very poor quality, the size is not fit and they don’t even refund the money.”

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Posted 2 months ago

“good customer service”

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Posted 2 months ago

“Gvbbb”

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Posted 2 months ago

“My order has been returned but I am unable to get my exchange order”

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Posted 2 months ago

Upon looking into your order, it has been delivered August 21st. Please check your email to retrieve the tracking number that was sent. If you need any further assistance please reach out to us.

Posted 2 months ago

“Good”

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Posted 2 months ago

“Good”

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Posted 2 months ago

“Dress is beautiful but need to size up”

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Posted 2 months ago

“Thank you”

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Posted 2 months ago

“None”

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Posted 2 months ago

“Ok”

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Posted 2 months ago

“Good”

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Posted 2 months ago

“.”

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Posted 2 months ago

“Na”

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Posted 2 months ago

NewYorkDress is rated 4.3 based on 18,025 reviews