NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 18,028 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 18,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dress was beautiful but customer service is awful. They had me on hold for about almost two hrs.”

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Posted 1 month ago

We are so sorry to hear this, having you on hold for two hours is not something that would normally happen. We checked our call log and we are unable to find your call with the phone number on your file. We will reach out to you for further information to investigate this matter.

Posted 1 month ago

“:) :)”

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Posted 1 month ago

“Nina is great, guided me with sizes and style ! Very helpful!”

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Posted 1 month ago

“G”

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Posted 1 month ago

“Sequins are falling off all over the place”

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Posted 1 month ago

We're so sorry to hear you are unsatisfied with your purchase. It looks like you spoke to our customer service team and they were able to assist you with a return. Please don't hesitate to contact us for any further assistance.

Posted 1 month ago

“Good”

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Posted 1 month ago

“Yes”

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Posted 1 month ago

“I received my dress quickly however the size was wrong (my fault, not theirs) I immediately emailed them my issue and within the hour I had my return label and exchange dress shipment confirmation! What a wonderful company and excellent customer service.”

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Posted 1 month ago

“.”

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Posted 1 month ago

“Good!”

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Posted 1 month ago

“Me encanta la tienda, cuando tuve problema ellos sin dudarlo me ayudaron inmediatamente.”

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Posted 1 month ago

“.”

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Posted 1 month ago

“Great customer service”

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Posted 1 month ago

“Na”

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Posted 1 month ago

“Grwat”

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Posted 1 month ago

“Size runs small and quality is very poor”

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Posted 1 month ago

“??????”

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Posted 1 month ago

“N”

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Posted 1 month ago

“Na”

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Posted 1 month ago

“……………”

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Posted 1 month ago

NewYorkDress is rated 4.3 based on 18,028 reviews