NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.35

4.4 Rating 17,529 Reviews

83 %

of reviewers recommend NewYorkDress

4.4

Based on 17,529 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

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“Great”

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Posted 3 months ago

“Great”

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Posted 3 months ago

“Kim was amazing, great customer service found everything and more based off the theme we provided. Loved loved loved”

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Posted 3 months ago

“poor”

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Posted 3 months ago

We're so sorry to hear this. Please contact us to let us know how we can better assist you.

Posted 3 months ago

“Shipping was absolutely on time,however the product itself isn't what I've expected! The sequins seems so cheap on it also the glue used seems to be pasting on the dress when fold.”

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Posted 3 months ago

We're so sorry to hear this. Please contact us to info@newyorkdress.com or sign on to live chat or call us to 212-594-3600 so that we can assist you on this matter.

Posted 3 months ago

“There are no information on the ground shipping. How long does it take so didn’t really help me make an informed decision because the information was not available.”

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Posted 3 months ago

Hello, Ground shipping takes 5-7 business days to ship out after a 24 hour processing period. This information is located on our shipping page on our website.

Posted 3 months ago

“Quick and easy to order”

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Posted 3 months ago

“amazing service”

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Posted 3 months ago

“Dress fit quite large in the bodice/chest but was too tight through the hips and thighs. Also the portrait collar is detached so I couldn't quite get it to look like the online photos. Material and quality was nice.”

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Posted 3 months ago

We're so sorry to hear your order did not meet its expectations. It looks like you spoke to our customer service department and they were able to assist you with a return.

Posted 3 months ago

“Thank you for the nice service! Beautiful dress!”

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Posted 3 months ago

“??????”

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Posted 3 months ago

“Thank you”

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Posted 3 months ago

“I”

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Posted 3 months ago

“…”

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Posted 3 months ago

“Good”

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Posted 3 months ago

“Great”

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Posted 3 months ago

“H”

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Posted 3 months ago

“There was just a problem when it came to payment. Tried few times and it worked.”

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Posted 3 months ago

“Easy to order from sit.”

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Posted 3 months ago

“Lots of nice dresses, just wish they were in my size.”

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Posted 3 months ago

NewYorkDress is rated 4.4 based on 17,529 reviews