NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 18,508 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 18,508 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice”

Helpful Report

Posted 1 week ago

“Great response”

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Posted 1 week ago

“I wish they had more styles available in store Rose was amazing”

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Posted 1 week ago

“I'm waiting for it to come”

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Posted 1 week ago

“I received the wrong color color I ordered red”

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Posted 1 week ago

Upon checking your order, we do see that you ordered the Black color and received the color you ordered. It looks like you spoke to our customer service team and they were able to assist you with a return.

Posted 1 day ago

“Good service fast delivery”

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Posted 1 week ago

“Absolutely loved Kim and Michelle service! Those girls are the reason why I brought my dress and had completely no idea what I wanted prior to walking in. Super satisfied”

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Posted 1 week ago

“I got this dress today and was really disappointed. It had a terrible smell, and the hem was not clean. Additionally, the zipper at the bottom was ripped.”

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Posted 1 week ago

We're truly sorry to hear your order was delivered in this matter. It looks like our team has reached out to you to resolve this matter.

Posted 1 week ago

“The dress was beautiful but the style was not great on me unfortunately I need to return it”

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Posted 1 week ago

“Pretty dress”

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Posted 1 week ago

“Great service”

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Posted 1 week ago

“Not delivered in timely manner”

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Posted 1 week ago

“hello, im waiting for the tracking number. still waiting please could someone help me”

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Posted 1 week ago

“None”

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Posted 1 week ago

“What an AMAZING experience. Marissa was fantastic with my daughter in picking out her prom dress!!”

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Posted 1 week ago

“It’s just way to big.”

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Posted 1 week ago

“Do not buy from this Company. They refused to give me a refund for a dress a bought. They claim it's exchange or store credit only. Bogus.”

Helpful Report

Posted 1 week ago

We're so sorry to hear you are unsatisfied with your purchase. Our return policy is located on our website and during checkout. It looks like you spoke to our customer service team and they were able to assist you.

Posted 1 week ago

“??”

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Posted 1 week ago

“didn't get a chance to review credit card information”

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Posted 1 week ago

“Fun dress can’t wait to see it”

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Posted 1 week ago

NewYorkDress is rated 4.3 based on 18,508 reviews