NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.35

4.4 Rating 17,485 Reviews

83 %

of reviewers recommend NewYorkDress

4.4

Based on 17,485 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality dress, it looks stunning”

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Posted 1 week ago

“The dress was beautiful but too small but the material and the structure of the dress is well made”

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Posted 1 week ago

“Awesome”

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Posted 1 week ago

“The best”

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Posted 1 week ago

“Vestidos espectaculares”

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Posted 1 week ago

“quality is so bad”

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Posted 1 week ago

We're so sorry to hear that the quality of the dress was not as expected. It looks like you spoke to our customer service team and they were able to provide you with a solution. If you need any further assistance please feel free to reach us to info@newyorkdress.com or 212-594-3600.

Posted 5 days ago

“I have talked to Nicole. She is an amazing lady She helped me”

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Posted 1 week ago

“Easy!!”

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Posted 1 week ago

“N/A”

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Posted 1 week ago

“Beautiful”

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Posted 1 week ago

“I entered my billing address information and my name but the wrong name came up for the order”

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Posted 1 week ago

It looks like you placed the order on your own online. If you need any assistance with placing your order please reach us and we would be happy to help to info@newyorkdress.com or 212-594-3600.

Posted 5 days ago

“Great service and they listened to all my ask on what I was looking for in dress Desiree was amazing”

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Posted 1 week ago

“Beautiful dresses”

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Posted 1 week ago

“Thank you !”

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Posted 1 week ago

“I did not order a black dress and I have not received it yet what is the problem please”

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Posted 1 week ago

Upon checking your order, you chose the Pistachio color instead of Black. It looks like you spoke to our team to exchange the dress. If you need any further assistance please feel free to reach us.

Posted 5 days ago

“Too small”

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Posted 1 week ago

“…”

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Posted 1 week ago

“n/a”

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Posted 1 week ago

“Ordered a size 12. Doesn’t fit. I asked support if the dress has a zipper and they said no…the dress has two zippers. I order this dress for a wedding I’m standing in.”

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Posted 1 week ago

Upon checking the history of our chats, we do see you contacted us on August 13th asking if the dress has a zipper and our support team advised you that the dress does have a zipper.

Posted 5 days ago

“Pretty dress bur it dripped of glitter everywhere.”

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Posted 1 week ago

Posted 5 days ago

NewYorkDress is rated 4.4 based on 17,485 reviews