NewYorkDress have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process.
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Nice design fits very nicely. Delivery was speedy. I have nothing bad to say about this company. This is my first experience with them and I will order again as soon as I finish this comment. Worth the price. I'm a happy birthday princess.
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- Christine Davey
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Very nice quality, for an amazing price. Dress looks more expensive than it was. Does run small, would size up. The next size is sold up so I’m going make it work.
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- Oriana Baldwin
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Beautiful and best price for my budget
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- Mahnaz Mossanen
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Still waiting for delivery
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- GWENDOLINE NYASA
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Nice design fits very nicely. Delivery was speedy. I have nothing bad to say about this company. This is my first experience with them and I will order again as soon as I finish this comment. Worth the price. I'm a happy birthday princess.
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- Christine Davey
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I bought this dress for my niece as a gift For a special occasion, this dress is absolutely stunning. The delivery was fast. Customer service is great. Recommend this Website 100% thank you New York dresses
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- Tiffany Amouri
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BE WARNED!!! Love the style and the color emerald, however, I feel they did not provide the right measurements. In addition, I wasn't aware returns should be made within 7 days of receiving the item AND they don't offer a refund, instead an exchange or store credit. Reputable companies offer a 30 day exchange or refund. Maybe promoting wrong measurements is a tactic. I will never order from this company again!
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- Karina Valencia
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I will write a review after we make our returns and exchanges
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- Blanca Restaino
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Returns are complicated
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- Jan Frisby
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My dress didn’t match the picture and the refund policy is very inconvenient. If I’m purchasing with my card I would want my refund ba k the same way.
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- Jola Sufaj
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Very poor quality, the size is not fit and they don’t even refund the money.
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- Dalia Sabry
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Hi Balwinder Biring here again we still haven’t received the dress we have called told we were going to receive yesterday which was 24 July 2024 it’s now 25 July 2024 this dress is for a wedding event, if we do not receive it soon we will be asking for a full refund NOT a store credit as NYDress is not first of all living up to there agreement. This is extremely poor customer service order # 527351
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- BALWINDER BIRING
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beautiful and quick service
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- Daphne Whitson
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Great customer service!!
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- Laura Sheppard
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very good customer service
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- PATRICIA KYAMBADDE MUSOKE
