NewYorkDress Reviews

“ My dress didn’t match the picture and the refund policy is very inconvenient. If I’m purchasing with my card I would want my refund ba k the same way. ”

“ Very poor quality, the size is not fit and they don’t even refund the money. ”

“ Hi Balwinder Biring here again we still haven’t received the dress we have called told we were going to receive yesterday which was 24 July 2024 it’s now 25 July 2024 this dress is for a wedding event, if we do not receive it soon we will be asking for a full refund NOT a store credit as NYDress is not first of all living up to there agreement. This is extremely poor customer service order # 527351 ”

“ When I contacted New York Dress and provided pictures showing the dress was already worn, they only offered a 50% refund. ”

“ BE WARNED!!! Love the style and the color emerald, however, I feel they did not provide the right measurements. In addition, I wasn't aware returns should be made within 7 days of receiving the item AND they don't offer a refund, instead an exchange or store credit. Reputable companies offer a 30 day exchange or refund. Maybe promoting wrong measurements is a tactic. I will never order from this company again! ”

“ I requested a refund my intention being to buy it on another website. ”

“ The listing said easy returns. After receiving the dress which is defective it says exchanges or store credit only. That is not a return. That is an exchange of credit. This is fake advertising. I need a refund. ”

“ I just received 4 dresses that I ordered a couple of days ago today. All of the dresses were damaged and looks worn out. Some are missing hooks, others have threads hanging from it. Some have holes, and the zippers doesn't work. I am very dissatisfied and I am going to return all for a full refund. ”

“ Too small, no refund policy, only exchange ”

“ I wish the refund would go back to my original payment ”