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NewYorkDress Reviews

4.3 Rating 18,024 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 18,024 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 24th May 2023
Lisa Whitw
NewYorkDress 5 star review on 23rd May 2023
Anonymous
NewYorkDress 5 star review on 23rd May 2023
Anonymous
458
Anonymous
Anonymous  // 01/01/2019
Hi Balwinder Biring here again we still haven’t received the dress we have called told we were going to receive yesterday which was 24 July 2024 it’s now 25 July 2024 this dress is for a wedding event, if we do not receive it soon we will be asking for a full refund NOT a store credit as NYDress is not first of all living up to there agreement. This is extremely poor customer service order # 527351
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Posted 3 months ago
We're so sorry to hear that you were unsatisfied with our service. The reason your order was delayed was because you had to pay for customs fees in order to receive the dress.
Posted 2 months ago
NA
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Posted 3 months ago
Very good
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Posted 3 months ago
Love everything!
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Posted 3 months ago
bm
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Posted 3 months ago
Good
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Posted 3 months ago
G
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Posted 3 months ago
good
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Posted 3 months ago
Great dress
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Posted 3 months ago
Love it
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Posted 3 months ago
Ty
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Posted 3 months ago
good
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Posted 3 months ago
Good
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Posted 3 months ago
Jjji
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Posted 3 months ago
This is a wedding guest dress.please pack very good
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Posted 3 months ago
Hi this order placed in June we need this dress it’s for attending my daughter wedding August 10 I don’t think we will ever order from you guys again please have our order get here soon… very very bad service
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Posted 3 months ago
We are so sorry to hear this. Please contact our customer service department to 212-594-3600 or email us to info@newyorkdress.com to better assist you.
Posted 3 months ago
easy to navigate
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Posted 3 months ago
Like variety
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Posted 3 months ago
Good
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Posted 3 months ago
oh
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Posted 3 months ago
NewYorkDress is rated 4.3 based on 18,024 reviews