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NewYorkDress Reviews

4.3 Rating 18,241 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 18,241 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 24th May 2023
Lisa Whitw
NewYorkDress 5 star review on 23rd May 2023
Anonymous
NewYorkDress 5 star review on 23rd May 2023
Anonymous
458
Anonymous
Anonymous  // 01/01/2019
My dress came very late I paid 40$just to get it next day but it came after 3 days I had a birthday party very disappointed
Helpful Report
Posted 1 week ago
We are so sorry to hear your order was delivered late. We have issued a refund for the shipping that you paid. We truly apologize for the inconvenience this has caused you.
Posted 6 days ago
You dropped the price of the dress at midnight. I should be charged the lower price; given you didn't send the dress overnight and I paid for the dress to be sent overnight.
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Posted 1 week ago
We're so sorry to hear your order was not as expected. Upon reviewing your order, you did place this order Sunday after hours. We need 1 business day to process the order, which was shipped and delivered to you on December 3rd.
Posted 6 days ago
Good
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Posted 1 week ago
Good
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Posted 1 week ago
Na
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Posted 1 week ago
Great
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Posted 1 week ago
None
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Posted 1 week ago
Good
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Posted 1 week ago
Thank you
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Posted 1 week ago
Amazing !
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Posted 1 week ago
Good
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Posted 1 week ago
goooooooooood
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Posted 1 week ago
Good
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Posted 1 week ago
.
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Posted 1 week ago
Excellent service
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Posted 1 week ago
Nor
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Posted 1 week ago
No delivery yet
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Posted 1 week ago
We are so sorry to hear your order was not delivered yet. It looks like you spoke to our customer service team to resolve this matter.
Posted 6 days ago
Y
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Posted 1 week ago
T
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Posted 1 week ago
Didn’t know this dress had glitter on it, now I’m stuck with a dress I can’t wear to my gala. Lost a customer!
Helpful Report
Posted 1 week ago
We're so sorry to hear you were not satisfied with your purchase. Someone from our customer service team will reach out to you for a resolution.
Posted 6 days ago
NewYorkDress is rated 4.3 based on 18,241 reviews