NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 19,697 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 19,697 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dress material is not as shown on your website, material is disappointing”

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Posted 7 months ago

We're so sorry to hear your order is not as expected. It looks like you have spoke to our customer service team and they have provided you with a solution. Please reach out if you need any further assistance.

Posted 7 months ago

“.”

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Posted 7 months ago

“Does not fit”

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Posted 7 months ago

“The dress didn’t work for me—it's not suited for larger busts and wasn’t stretchy at all. Plus, there was glitter all over the floor after trying it on. I’ll be returning it.”

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Posted 7 months ago

We're so sorry to hear your order was not as expected. Please contact our team so they can assist you with a solution. Our phone number is 212-594-3600 or we have live chat and also you can email to info@newyorkdress.com.

Posted 7 months ago

“.”

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Posted 8 months ago

“Nice”

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Posted 8 months ago

“I hope the size fits me. I think sale or not, online orders should be return/exchangeable.”

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Posted 8 months ago

“God”

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Posted 8 months ago

“na”

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Posted 8 months ago

“Did d not get item yet”

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Posted 8 months ago

“None”

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Posted 8 months ago

“H”

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Posted 8 months ago

“N”

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Posted 8 months ago

“I didn’t speak or text with snyone”

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Posted 8 months ago

“Good”

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Posted 8 months ago

“N”

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Posted 8 months ago

“?t looks like someone returned it after they worked on tighten the hips and it had so many stitches from the back of the dress”

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Posted 8 months ago

We are so sorry to hear this. Please contact our customer service department to 212-594-3600 or email us to info@newyorkdress.com to better assist you.

Posted 8 months ago

“Return rules should be more accommodating”

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Posted 8 months ago

“okay”

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Posted 8 months ago

“My question are not been answer”

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Posted 8 months ago

NewYorkDress is rated 4.3 based on 19,697 reviews