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NewYorkDress Reviews

4.3 Rating 18,027 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 18,027 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 24th May 2023
Lisa Whitw
NewYorkDress 5 star review on 23rd May 2023
Anonymous
NewYorkDress 5 star review on 23rd May 2023
Anonymous
458
Anonymous
Anonymous  // 01/01/2019
Nina was very helpful and pleasant!
Helpful Report
Posted 1 month ago
G
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Posted 1 month ago
Good
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Posted 1 month ago
good
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Posted 1 month ago
Idk idk idk idk idk idk
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Posted 1 month ago
Thank you very much for a fast and reliable service. The dress arrived exactly as pictured. I will definitely buy from you again! Libi
Helpful Report
Posted 1 month ago
Worse quality
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Posted 1 month ago
We're so sorry to hear you are unsatisfied with your purchase. Please contact our customer service team to 212-594-3600 and we would be happy to assist you.
Posted 1 month ago
Desiree was awesome! She listened to our needs regarding the dress, quickly brought out several dresses that were all loved by my daughter, gave many recommendations, and closed the deal/purchase all within 45 minutes. We did not feel rushed at all. I’ve already made another appointment with Desiree to help my niece pick out her sweet 16 dress. Great experience overall and highly recommend.
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Posted 1 month ago
My beautiful wife loves
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Posted 1 month ago
Beautiful dress
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Posted 1 month ago
.
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Posted 1 month ago
Okay
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Posted 1 month ago
Not like pictured
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Posted 1 month ago
We're so sorry to hear you are unsatisfied with your purchase. It looks like you spoke to our customer service team and they were able to assist you with a return. Please don't hesitate to contact us for any further assistance.
Posted 1 month ago
??????
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Posted 1 month ago
The dress arrived all the bees were fallen off on the floor. I made a video of it. This dress was so poorly made for the price that it is. I could’ve purchased address from Macy’s for $50 and it would’ve been better quality and disappointed and mac duggal I bought lots of Mac duggal dresses fbefore and they were great. This Dress is not worth the money. I’m extremely disappointed. I have a wedding to go to and I have nothing to wear.
Helpful Report
Posted 1 month ago
We're so sorry to hear you are unsatisfied with your purchase. It looks like you spoke to our customer service team and they were able to assist you with a return. Please don't hesitate to contact us for any further assistance.
Posted 1 month ago
??
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Posted 1 month ago
The color is different from the picture.
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Posted 1 month ago
We're so sorry to hear you are unsatisfied with your purchase. Please contact our customer service team to 212-594-3600 for assistance.
Posted 1 month ago
Good
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Posted 1 month ago
Nice
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Posted 1 month ago
Thank you
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Posted 1 month ago
NewYorkDress is rated 4.3 based on 18,027 reviews