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NewYorkDress Reviews

4.3 Rating 18,024 Reviews

83 %

of reviewers recommend NewYorkDress

Company Reviews

Product Reviews

4.3

Based on 18,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

NewYorkDress 5 star review on 25th May 2023

NewYorkDress 5 star review on 25th May 2023

NewYorkDress 5 star review on 25th May 2023

NewYorkDress 5 star review on 24th May 2023

NewYorkDress 5 star review on 23rd May 2023

NewYorkDress 5 star review on 23rd May 2023

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

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Posted 3 weeks ago

“Not now”

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Posted 3 weeks ago

“Love it”

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Posted 3 weeks ago

“N”

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Posted 3 weeks ago

“M”

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Posted 3 weeks ago

“Dresses are beautiful and customer service is very helpful making the shopping experience a really great one.”

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Posted 3 weeks ago

“Nicely done”

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Posted 3 weeks ago

“I need to get my order to be able to leave review”

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Posted 3 weeks ago

“Prompt response”

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Posted 3 weeks ago

“N”

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Posted 3 weeks ago

“Still waiting for my order to come”

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Posted 3 weeks ago

“No yet”

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Posted 3 weeks ago

“Good”

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Posted 3 weeks ago

“the $20 coupon code I received did not work.”

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Posted 3 weeks ago

We're so sorry you had a coupon code that did not work. Please reach our customer service team so that we can further look into this.

Posted 3 weeks ago

“Great customer service”

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Posted 3 weeks ago

“I haven't received it yet”

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Posted 3 weeks ago

“Unable to locate how to return dress!”

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Posted 3 weeks ago

In order to submit a return please contact our customer service team to 212-594-3600, sign on to live chat or email us to info@newyorkdress.com

Posted 3 weeks ago

“?”

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Posted 3 weeks ago

“N”

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Posted 3 weeks ago

“Good”

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Posted 3 weeks ago

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NewYorkDress is rated 4.3 based on 18,024 reviews