NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 18,043 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 18,043 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Na”

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Posted 6 months ago

“I love how their dresses are not over priced.”

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Posted 6 months ago

“omg how do i get off this”

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Posted 6 months ago

“Shipping is bad”

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Posted 6 months ago

All orders do ship within 5-7 business days, however your order was placed on April 20th and was shipped within 2 business days and has since been delivered.

Posted 6 months ago

“love”

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Posted 6 months ago

“Ndjdj”

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Posted 6 months ago

“You You are supposed to offer free shipping”

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Posted 6 months ago

All international orders qualify for free shipping if over $400. Unfortunately, your order was under $400.

Posted 6 months ago

“Perfect”

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Posted 6 months ago

“Thanks”

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Posted 6 months ago

“No comment”

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Posted 6 months ago

“Desiree was very helpful and even though I didnt found the dress that I was looking for. She helped me find something pretty as well”

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Posted 6 months ago

“Very good”

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Posted 6 months ago

“The dress was perfect but the customer service was terrible. I paid extra for quicker shipping and they put the wrong zip code. When I checked the status and saw the dress was in the opposite side of the state I reached out and asked them what zip code they put. They assured me they put the right zip code. Luckily UPS caught the mistake and they corrected it. I got the dress the next day but it did take longer than expected and I again paid extra for quicker shipping. I could see the label had the wrong zip code and when I reached out to customer service they never responded. Mistakes happen but I wish they were honest about it when I reached out to them and they could have refunded the price of the extra shipping costs.”

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Posted 6 months ago

We're so sorry to hear about this! After looking into your order, you placed the order online on your own without an agent. Although we did not make an error as you placed this yourself we will go ahead and refund the shipping cost back to you.

Posted 6 months ago

“The best website ever”

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Posted 6 months ago

“Good”

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Posted 6 months ago

“Good”

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Posted 6 months ago

“?”

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Posted 6 months ago

“I hope it's a good quality”

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Posted 6 months ago

“Good”

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Posted 6 months ago

“very good”

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Posted 6 months ago

NewYorkDress is rated 4.3 based on 18,043 reviews