NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 18,554 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 18,554 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Desiree was wonderful”

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Posted 3 months ago

“Nina was very helpful and pleasant!”

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Posted 3 months ago

“G”

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Posted 3 months ago

“Good”

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Posted 3 months ago

“good”

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Posted 3 months ago

“Idk idk idk idk idk idk”

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Posted 3 months ago

“Thank you very much for a fast and reliable service. The dress arrived exactly as pictured. I will definitely buy from you again! Libi”

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Posted 3 months ago

“Worse quality”

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Posted 3 months ago

We're so sorry to hear you are unsatisfied with your purchase. Please contact our customer service team to 212-594-3600 and we would be happy to assist you.

Posted 3 months ago

“Desiree was awesome! She listened to our needs regarding the dress, quickly brought out several dresses that were all loved by my daughter, gave many recommendations, and closed the deal/purchase all within 45 minutes. We did not feel rushed at all. I’ve already made another appointment with Desiree to help my niece pick out her sweet 16 dress. Great experience overall and highly recommend.”

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Posted 3 months ago

“My beautiful wife loves”

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Posted 3 months ago

“Beautiful dress”

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Posted 3 months ago

“.”

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Posted 3 months ago

“Okay”

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Posted 3 months ago

“Not like pictured”

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Posted 4 months ago

We're so sorry to hear you are unsatisfied with your purchase. It looks like you spoke to our customer service team and they were able to assist you with a return. Please don't hesitate to contact us for any further assistance.

Posted 3 months ago

“??????”

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Posted 4 months ago

“The dress arrived all the bees were fallen off on the floor. I made a video of it. This dress was so poorly made for the price that it is. I could’ve purchased address from Macy’s for $50 and it would’ve been better quality and disappointed and mac duggal I bought lots of Mac duggal dresses fbefore and they were great. This Dress is not worth the money. I’m extremely disappointed. I have a wedding to go to and I have nothing to wear.”

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Posted 4 months ago

Posted 3 months ago

“??”

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Posted 4 months ago

“The color is different from the picture.”

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Posted 4 months ago

We're so sorry to hear you are unsatisfied with your purchase. Please contact our customer service team to 212-594-3600 for assistance.

Posted 3 months ago

“Good”

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Posted 4 months ago

“Nice”

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Posted 4 months ago

NewYorkDress is rated 4.3 based on 18,554 reviews