NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 18,560 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 18,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“n/a”

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Posted 4 months ago

“Ordered a size 12. Doesn’t fit. I asked support if the dress has a zipper and they said no…the dress has two zippers. I order this dress for a wedding I’m standing in.”

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Posted 4 months ago

Upon checking the history of our chats, we do see you contacted us on August 13th asking if the dress has a zipper and our support team advised you that the dress does have a zipper.

Posted 4 months ago

“Pretty dress bur it dripped of glitter everywhere.”

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Posted 4 months ago

We're so sorry to hear that the quality of the dress was not as expected. It looks like you spoke to our customer service team and they were able to provide you with a solution. If you need any further assistance please feel free to reach us to info@newyorkdress.com or 212-594-3600.

Posted 4 months ago

“Lots of loose beaded snd tread hanging”

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Posted 4 months ago

“S”

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Posted 4 months ago

“Great”

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Posted 4 months ago

“Beautiful dress just bought the wrong size”

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Posted 4 months ago

“Good”

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Posted 4 months ago

“Good”

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Posted 4 months ago

“Great service! Nina was very helpful!”

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Posted 4 months ago

“Great customer service from Neema. I love my dress”

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Posted 4 months ago

“Awesome”

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Posted 4 months ago

“Nice”

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Posted 4 months ago

“Great”

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Posted 4 months ago

“Good”

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Posted 4 months ago

“Shgdve”

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Posted 4 months ago

“I love the first dress but dislike the second order. Hopefully, this will be good”

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Posted 4 months ago

“Thank you”

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Posted 4 months ago

“Excellente”

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Posted 4 months ago

“Very good”

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Posted 4 months ago

NewYorkDress is rated 4.3 based on 18,560 reviews