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NewYorkDress Reviews

4.3 Rating 18,025 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 18,025 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 24th May 2023
Lisa Whitw
NewYorkDress 5 star review on 23rd May 2023
Anonymous
NewYorkDress 5 star review on 23rd May 2023
Anonymous
458
Anonymous
Anonymous  // 01/01/2019
Amazing
Helpful Report
Posted 1 month ago
Have not recieve my order yet
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Posted 1 month ago
Fast shipping!!
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Posted 1 month ago
Erika my personal associate was a charming young lady who listened carefully to my needs and showed me several gowns for the exact specifications. I ended up purchasing the first one !!!! follow up was and is very responsive.
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Posted 1 month ago
Ok
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Posted 1 month ago
Thanks
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Posted 1 month ago
Ok
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Posted 1 month ago
Love the dresses. I hope they arrive soon. Can’t wait!
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Posted 1 month ago
Very impressive and well executed. Thanks ??
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Posted 1 month ago
I just want to see if my order has shipped to be tracked by your app is just a gross way of selling my information.
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Posted 1 month ago
Im sorry for any confusion but we do not sell your information. You will be able to track your order once your order has been shipped. For any further information please contact our team to 212-594-3600.
Posted 4 weeks ago
Thals
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Posted 1 month ago
Ok
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Posted 1 month ago
Good communication
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Posted 1 month ago
I like it
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Posted 1 month ago
Goon
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Posted 1 month ago
Good service
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Posted 1 month ago
Love NYD! I have shopped with them for over 10 years and they never disappoint!
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Posted 1 month ago
Good
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Posted 1 month ago
Dress was as beautiful as pictured. Nice quality, just as expected. I had two weeks until my event and I received it in one week with the two day shipping option. I really do recommend using the size chart for the brand of dress you are buying - it really works! Don’t make yourself feel bad about the size on the tag, these dresses are cut very small. Don’t try and buy your normal clothing size for everyday clothing unless the chart matches up. I used the size guide/chart for the brand I was ordering and chose a size 16 when I usually wear a 10 in normal clothing and it fit perfectly. Also, not much adjusting to be done. It’s not crazy long and I can do just fine with the high heels I’m planning on wearing. I also reached out to customer service before I ordered to ask about the shipping process and they were very friendly and helpful. Will definitely buy here again and again for my events!!
Helpful Report
Posted 1 month ago
No
Helpful Report
Posted 1 month ago
NewYorkDress is rated 4.3 based on 18,025 reviews