Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 27,134 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 27,134 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An easy and stress free airport to navigate but still a busy one. Our experience from arrival at the Long Stay Car Park through navigating to the departure lounge was fairly quick and easy though would say the on site shops were particularly busy on the weekend we were travelling.”

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(Long Stay) - Posted 11 hours ago

“Fast and efficient through the airport and good selection for food and drinks”

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(Premium Meet And Greet) - Posted 15 hours ago

“Helpful throughout”

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(Premium Meet And Greet) - Posted 15 hours ago

“Simple and easy on entry and exit”

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(Premium Meet And Greet) - Posted 18 hours ago

“Excellent airport from arriving and parking to going through the airport.Jet 2 and security staff were all brilliant. Would recommend for ease”

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(Premium Meet And Greet) - Posted 21 hours ago

“Always a great experience and very easy to use, staff always courteous and helpful, would highly recommend.”

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(Premium Meet And Greet) - Posted 21 hours ago

“Parking was tricky on arrival as large parts of the car park had been sectioned off empty. Some cars had parked on the roadways inside the car park. It took longer than usual. On returning however our flight had been delayed/ cancelled/ rerouted and the attendant was very helpful and understanding after a very long stressful day. That bumps the review back upto 5 stars.”

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(Long Stay) - Posted 22 hours ago

“The car parks are well signed and the barriers worked for us on arrival and departure. The bus service is awful. We were 20m from a bus stop at 4am with suitcases and two children. The bus passed us and we assumed he would stop for us. No!!! He went on and even though another family were waving to stop he did not. On return we walked and indeed this took nearly 10 mins to the furthest car park and still beat the bus!!! This is a park and walk car park and the bus is a token joke service only”

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(Long Stay) - Posted 23 hours ago

“Reasonably priced”

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(Short Stay 2) - Posted 1 day ago

“Booked for 3 nights in October, car park is fine and the courtesy bus to the terminal was good. However, I think £85 for 3 nights is very expensive.”

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(Long Stay) - Posted 1 day ago

“Fantastic service. Quick and easy drop off and the same on the way back with very friendly and helpful staff.”

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(Premium Meet And Greet) - Posted 1 day ago

“Easy access, easy egress, could arrange a trolley bay on the Short Stay1 car park”

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(Short Stay 1) - Posted 2 days ago

“Think the parking g is very good and the us service is excellent.”

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(Long Stay) - Posted 2 days ago

“Could do with a bit more signs that have lights when walking to your car in the dark but apart from that easy to get to and depart.”

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(Short Stay 2) - Posted 3 days ago

“Easy parking.Not a long wait for buses.And easy exit for homeward journey.”

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(Long Stay) - Posted 4 days ago

“We travel to our home in spain regularly and would cost us £40/£45 each way in a taxi,so using Airport parking for just slightly over si a no brainer. Lot more convenient,quicker and at a decent price. Should have a app to make things easier,but happy anyways.”

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(Long Stay) - Posted 4 days ago

“I fly 3 to 5 times a year and always use this parking staff are friendly locations perfect. Only thing that bugs me is no discount offer for continuing to use . It would be much appreciated.”

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(Premium Meet And Greet) - Posted 4 days ago

“We've flown from nay airports over the years and NCL is simply the best! Easy to arrange parking and easy to get from the flow though the airport via security etc has always been flawless and the staff unfailingly polite and good-humoured.”

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(Short Stay 2) - Posted 4 days ago

“We had to extend our parking and the airport charged a reasonable price for our extended stay. Trird calling office at a weekend and no response which was disappointing. All very easy once we went to office”

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(Short Stay 2) - Posted 4 days ago

“All went smoothly, no issues.”

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(Long Stay) - Posted 4 days ago

Newcastle Airport is rated 4.6 based on 27,134 reviews