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Newday Reviews

1.2 Rating 191 Reviews
C-
Happiness Grade
C-

Customer Service - Average

56.67%
Industry Average
The service provided by Newday credit card is worse than appalling! For a start they shut shop at 8pm and if you try to make a transaction after this time to a supplier you haven't used before it's more than likely you'll get your card locked.
posted 1 month ago - Anonymous
I lost my money to this company, I was deceived by their hoax website. Thankfully I came across C O V S E C L T D.C O M .I got my lost funds back through Madacovi. co reliable service without an upfront fee. They are legal recovery consultants that can help you withdraw your frozen assets
posted 5 months ago - Elizabeth Howell
Called customer service, joke of a name, and was told that my account cannot be unfrozen until after midnight.
posted 5 months ago - Gary White
Their professionalism, expertise, and commitment to customer service made a world of difference during this difficult time.
posted 6 months ago - Mariam Allen
Just another example of deterioration in the service quality branded under John Lewis.
posted 7 months ago - Anonymous
So why bother with the confirmations in the app? A customer service shambles.
posted 8 months ago - Stuart
Terrible customer service spoke to lee a contact service manager who would not arrange charge back of money he took from me for a machine that was in someone elses name.
posted 9 months ago - Anonymous
Absolutely appalling service and total incompetence.
posted 9 months ago - Philip Jacobson
I attempted to recover the cost I paid for a service that was not done properly. Despite supplying all the necessary evidence, my claim was declined by the credit card company.
posted 9 months ago - Talya
computerised on line answers, no attention paid to the nature of my question. Hang on for ever to phone line. Total rubbish customer service
posted 9 months ago - Anonymous