Next Reviews

Name: Next
Rating: 3.52

3.5 Rating 1,300 Reviews

64 %

of reviewers recommend Next

Company Reviews

Questions

Metrics

3.5

Based on 1,300 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

info@next.co.uk

Write Your review

Tell us how Next made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good & efficient service”

Helpful Report

Posted 7 years ago

“Fantastic display and good value for money”

Helpful Report

Posted 7 years ago

“Easy to use web site, friendly staff in stores, easy returns and collections, massive choice in products, great delivery choices.”

Helpful Report

Posted 7 years ago

“Very quick delivery to store and easy pick up. One item not suitable and was able to return without fuss”

Helpful Report

Posted 7 years ago

“HELPFUL, EASY ORDERING, QUICK DELIVERY, RELIABLE.”

Helpful Report

Posted 7 years ago

“Ordered shoes for my son, wonderful. Look so good!”

Helpful Report

Posted 7 years ago

“Always happy helpful staff love shopping here thank you kim”

Helpful Report

Posted 7 years ago

“Very good”

Helpful Report

Posted 7 years ago

“Well priced, good quality item which was delivered on time.”

Helpful Report

Posted 7 years ago

“Very easy to find what you are looking for and easy pick up. My husband needed a tux for a wedding we will be attending. The tux is of good material and at a reasonable price. Definitely recommend to anyone who is need of a tux for a special occasion.”

Helpful Report

Posted 7 years ago

“Really happy. Great prices and staff were great help.”

Helpful Report

Posted 7 years ago

“Quick to send items, easy returns proceedure. Good quality. Good choice. Ease of ordering on-line.”

Helpful Report

Posted 7 years ago

“Good quality and great rage of clothes for the whole faimly.”

Helpful Report

Posted 7 years ago

“Fast delivery. Good quality shoes”

Helpful Report

Posted 7 years ago

“I ordered all my grandchildren Christmas gifts. I will very happy with everything. Good quality, value and style they love. Very happy with delivery on time.”

Helpful Report

Posted 7 years ago

“The products came on the ride time.. And the didnt did any mistake on my order like usc”

Helpful Report

Posted 7 years ago

“FRIENDLEY STAFF, THERE SIZES SEEM TO BE THE MOST RELIABLE IF BUYING FOR OTHERS, COULD DO WITH UPDATING THERE STOCK MORE OFTEN.”

Helpful Report

Posted 7 years ago

“Very happy”

Helpful Report

Posted 7 years ago

“I love ordering from Next good quality clothes and shoes latest fashion available.”

Helpful Report

Posted 7 years ago

“Had great sale on got some lovely chlothes for new baby with decent cheap offers”

Helpful Report

Posted 7 years ago

Next is rated 3.5 based on 1,300 reviews