Next Reviews

“ Great customer service. ”

“ Received outstanding customer service from Sarah at the Oxford Street (0123) We had an issue with our wallpaper order and even though the card payment systems were down, Sarah took the time to assist us to resolve the issue and exceeded our expectations by going above and beyond to rectify the issue where others may have brushed us off in that situation. ”

“ His professionalism, excellent customer service skills and expertise on recommending the correct size for my 3 piece suit was outstanding throughout. ”

“ Glynn who delivers for Next is brilliant always on time lovely and pleasant. By far the best delivery service Next has ever had. ☆☆☆☆☆ ”

“ Excellent customer service . Lauren and Charlie ( Kingswood store ), patiently and professionally sorted out a difficult return and exchange for me .Many thanks . ”

“ Very good shopping experience. Saman efficiently processed my returns and helped me find the bottoms to a a pyjama set I purchased. The sets had been mixed up being in the sale. Thanks for the customer service. ”

“ Excellent customer service …extremely helpful and accommodating. ”

“ I love Next clothes. I've been a customer for 30 plus years. Excellent quality and service. ”

“ Absolutely brilliant service and really fast delivery ”

“ Excellent customer service ”