Next Reviews

Name: Next
Rating: 3.52

3.5 Rating 1,300 Reviews

64 %

of reviewers recommend Next

Company Reviews

Questions

Metrics

3.5

Based on 1,300 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

info@next.co.uk

Write Your review

Tell us how Next made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick click and collect delivery to store.”

Helpful Report

Posted 7 years ago

“Good customer service, fast delivery and excellent quality”

Helpful Report

Posted 7 years ago

“LOVELY SERVICE”

Helpful Report

Posted 7 years ago

“Good value and lovely customer service”

Helpful Report

Posted 7 years ago

“The service is good and they don't charge for collecting from store”

Helpful Report

Posted 7 years ago

“Very happy and quality is amazzzzzzzzzzzzzing”

Helpful Report

Posted 7 years ago

“Helpful staff and good selection”

Helpful Report

Posted 7 years ago

“very friendly & helpful staff that knew about the items they sell.”

Helpful Report

Posted 7 years ago

“Could do with more variaty in the mens department at my local store”

Helpful Report

Posted 7 years ago

“I always leave that shop satisfied with my purchase even if I just go in there while passing by.”

Helpful Report

Posted 7 years ago

“Sorted out problem”

Helpful Report

Posted 7 years ago

“Great communication along with next day delivery. A perfect service.”

Helpful Report

Posted 7 years ago

“Excellent quality products lots of choice really easy to follow website and speedy delivery”

Helpful Report

Posted 7 years ago

“Great clothes & home section. Clean stores with good access.”

Helpful Report

Posted 7 years ago

“Early delivery time was perfect.”

Helpful Report

Posted 7 years ago

“Just have the right product at the right price.. wonderful..”

Helpful Report

Posted 7 years ago

“Early delivery time.”

Helpful Report

Posted 7 years ago

“satisfied for the item I bought”

Helpful Report

Posted 7 years ago

“Next has got a great variety of most things that you need. We recently bought a house and wanted to decorate to our taste. Next offers a fantastic range of furniture, bedding, decorative ornaments etc. Their website is brilliant and you can browse the different collection of furniture they have. The order process is fairly straight forward and you get regular updates on your order. When the furniture we ordered arrived we were very pleased with the quality. If you want to make your own impression on the house and make it stand out then Next is the place to shop!!!”

Helpful Report

Posted 7 years ago

“There is no stretch in this season's cotton chinos! which basically makes for uncomfortable wear! Also, waist is to high but no information given on the labels to indicate this.”

Helpful Report

Posted 7 years ago

Next is rated 3.5 based on 1,300 reviews