“I have already recommended them to my friends and family - some of which have already placed orders with them already.
I bought my camera last week and I thought I'd give it a week before saying anything. It's safe to say I have no regrets.
Great customer service, brilliant prices and amazing customer service! I mean what more could you ask for?
I love my new G7X III. It's everything I could've asked for.
Let's just say I really recommend them if you're looking for a new camera or accessories. They're now my go to and my friends and family love them too.
Nothing buy high praises for this company.
Thank you very much Next Day Deal. I will be back again.”
“I needed to ask a few questions about the camera and its suitability to me. It's hard when you can't go into shops and discuss it with people but it's safe to say the customer service team at Next Day Deal were more than helpful!
I was helped by a lovely representative from Next Day Deal who answered all my questions (even the silly ones). I felt reassured by the amazing customer service and the reviews I had read online.
The night of my order I got my tracking by DHL and DPD. I ordered a SD card and my camera. It's handy being able to order both from the same place.
Both my items arrived yesterday and I had the evening to get my hand around it and I love it! I did a few test shots yesterday but I cannot wait to use it properly in the next few weeks.
Overall I had a great experience and will 100% be back.”
“First time using Next Day Deal. They were a delight to use and I'm very pleased I did so.
I purchased a D850 from them. I received my item this morning and I'm so excited! My tracking was added to my order by yesterday evening and I was able to track it via DPD this morning. The 1hr slot was helpful so I was able to keep an eye out.
My camera came securely packaged. I was very pleased and can't believe I haven't used them before. They have excellent service all round!
No doubt I will be back to use them again!!
Great Job Next Day Deal”
“Great customer service from the team at Next Day Deal. Spoke to Mia on live chat and she was very helpful with answering my questions.
Highly recommend!”
“Very pleased with my order. Fast responses to my email. I used their live chat service too and I couldn’t be happier.
Very efficient in their service and true to their word. I wasn’t disappointed with the service I received and will happily order from them again.”
“Super excited to test out my new camera this weekend.
I bought myself a camera and SD card from Next Day Deal and I was happy with my overall experience.
I was able to track my package by Royal Mail and see that it was at my local depot. I was so excited for it - I felt like a kid every time I'd look out the window.
I trust them a lot and if I need any other equipment I will be using them to purchase my items. I'll definitely be recommending you to my friends and family!”
“24/7 customer support, super quick replies to email and fully tracked items to your door. I mean what else could you ask for.
I was recommended to use Next Day Deal by a friend of mine whilst trying to decide on what gift to buy my wife. She’s recently started a YouTube Channel and is into this whole beauty/vlogging trend.
It’s safe to say I’m so glad I used Next Day Deal. I used their live chat service and telephone to contact them as I had a few questions to help make my decision. They’re very polite and super helpful.
I received tracking on the night of my order and I was able to track it the next morning via DPD. Luckily my wife wasn’t suspicious and I was able to wrap it up and see the surprise on her face when she opened it up later that day.
In short if you’re looking for a reliable service and polite customer service look no further.
You have nothing to be worried about when it comes to receiving tracking or needing to contact their team as they’re always there to help.
I’m glad I went with them and it’s safe to say I will be back if I need to buy more items.
Thank you Next Day Deal!”
“It’s the first time I’ve used Next Day Deal. I decided to buy a 90D kit and a lens. They were extremely polite. I’ll be very happy to use them again.
It was smooth sailing from start to end. I’m please with my overall experience and I am happy to recommend them to you too.
If you’re looking for quick reliable service they’re the place to go!”
“If it's too good to be true.....
....it usually is. I ordered a camera and lens at a price considerably less than other online retailers, which was also advertised with next day delivery. A few hours after the order was made, I was telephoned and told that due to Covid-19 the next day delivery was not possible and it would now take 3-4 working days for delivery to be made. Couldn't really dispute that and so expected to receive the camera in 3-4 working days.
On the 5th working day, still no camera or any communication from the company. I emailed them and requested some delivery info or a tracking number (as is promised on their website) to track the package. I received an email back informing me that the camera had arrived at their London depot (where from I wonder? I had assumed it was already on it's way to me from them) and was scheduled for collection by DHL that evening. However, still no tracking details were given for this.
The following day I received another email to inform me that their warehouse had 'made a mistake' and before the item could be collected it was accidentally damaged and they had no other stock to send out. I was then offered the choice of a refund (at this point they have had in excess of £1,000 of my money in their account) or wait another week and they will order another one (obviously no guarantee that I would receive it then either, which would mean another week with my money in their account... hmmm....).
The company have had the benefit of more than £1,000 pounds of my money in their account for a whole week. From just one customer. I would imagine if that were to happen to a lot of customers, that's quite a lot of money taken and held before eventually being returned. I am currently waiting to receive a refund, which until received, limits me from purchasing the camera elsewhere, meaning further inconvenience.
Incidentally, their website states: "All orders placed before 2pm will be delivered the following day as per our promise to UK and most EU destinations." Just so you know, that is not true.
Please make your own choice - I am merely communicating the facts of my experience with this company. I chose the refund as it's best to trust instinct, and when a business can take and hold your money for a week without doing or sending anything, and then you must wait further to receive that money back, I personally find that concerning.
Not a good experience. Very inconvenient that they cannot supply what I was led to believe was in stock ready for despatch, then provide different excuses to the products whereabouts and ultimately not being able to supply, and then hold your money preventing a purchase from elsewhere. Definitely no Next Day and certainly no Deal.
To be constructive to the business in question - For your own reputation, either provide a payment option to process the payment only when the goods are despatched (i.e like Amazon) or just be upfront with your customers and state that you are taking the money before being able to order and despatch the products yourself, which will add greatly to the lead times you advertise. This way your customer makes an informed decision and there are no surprises, inconvenience or unhappy customers.”
“This is my first time using Next Day Deal and I have no reservations for using them again. Bought a camera and SD card which I’ll be using this weekend with the kids!”
“I ordered a lens last week Tuesday from this nextdaydeal. I haven’t received my Oder up till now. I have been chasing this up. I will never recommend and will definitely not come close to this company again.”
“I was recommended to use Next Day Deal by my friend. I’m happy that I did. I’m actually lining up for my second purchase. Bought the 77D Kit and a SD card. Looking to buy a few more lenses. I cannot fault this company. They’re very reliable and will always be my go to”
“Extremely please with my shopping experience with NDD! Bought a camera as a gift for my family to help lift the spirits during Covid-19. The team were absolutely wonderful. I received and email asking to allow 1-3 working days for delivery because of the pandemic. Carrier companies are short staffed which is understandable. But saying that my item did arrived the next morning as promised. All fully tracked via DPD and a time slot in the morning. I’m super happy with my experience being this the first time too. It’s safe to say my family are enjoying the camera and these memories will be cherished thanks to NDD.”
“Lovely team. Spoke to them via live chat and email. Kept me updated throughout the whole process. My item arrived on time even after Bank Holiday weekend. Very happy. Exceeded my expectations for a first time buyer”
“Overall a great experience. Got an email informing there may be a delay because of Covid-19 and Bank Holiday - which is totally understandable. My item arrived a day after than planned but I was more than happy. No complaints”
“This isn’t my first time buying from Next Day Deal. I bought a camera a couple of months ago. Brilliant service. I’ve decided to buy another lens for my camera and I received the same excellent service - even during Covid-19. I expected there to be delays but I got my item next day, fully tracked and securely packaged like last time. I’m just happy I’ve found myself a reliable company like NDD to buy my camera equipment”
“Great service. They responded to my questions right away. I managed to save 350 pounds on camera which was more expensive at the local shop. The camera is genuine. Thank you. I recommend this shop. I will defo shop with them again.”
