Nicholls Online Reviews

Name: Nicholls Online
Address: 19 High Street, Crickhowell
Rating: 4.87

4.9 Rating 3,854 Reviews

97 %

of reviewers recommend Nicholls Online

4.9

Based on 3,854 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01873 810571

Email:

nichollsonline@wmnicholls.co.uk

Location:

19 High Street
Crickhowell
NP8 1BD

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Nicholls Online 5 star review on 17th January 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been looking for rose gold earrings for my wife for months. Came across your web site and saw the ones I ordered. They are perfect. My wife loves them. Look expensive but I thought they were reasonable. Order on Thursday got them on Monday. Very happy will definitely use you again.”

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Posted 8 years ago

“Easy to use website. Free delivery and goods arrived next day! Wow!”

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Posted 8 years ago

“Lovely product with excellent customer service - very pleased with my experience of Nicholas. I would recommend highly”

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Posted 8 years ago

“Normally I choose to ignore these feedback requests because they land in my inbox almost every day and (to be honest) life is just too short. However, I discovered Nicholls Online whilst searching for a gift (for a very discerning Italian sister-in-law) and the pressure was on, particularly as John Lewis had sold out of the item I wanted. I placed the order more in hope than expectation having not come across the store before, but the experience has put Nicholls Online very firmly joint-first in my list of preferred online retailers. These are the reasons: clear, user-friendly website; lovely product range; competitive pricing; rapid delivery with no P&P; parcel tracking; careful wrapping. It was online shopping that really did make my life easier AND I felt very warm and cuddly about supporting a long established family business in such a beautiful part of the country (rather than a soulless chain store). We need more such businesses! Thank you for the excellent service and the lovely product. I will definitely be returning.”

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Posted 8 years ago

“Excellent service, packed beautifully, arrived quickly!”

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Posted 8 years ago

“Great website, easy to navigate and find what your looking for while checkout is uncomplicated.”

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Posted 8 years ago

“A first class service with great communication. Have recommend to friends. Will shop at Nicholls again”

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Posted 8 years ago

“Very happy. ordering was easy delivery was quick will be using again... Thank you :)”

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Posted 8 years ago

“Excellent service. Working nights, I ordered a Barbour jacket for the Mrs' Christmas present at 3am online. Received email confirmation within minutes, and took delivery at 1pm the following day. Exceptional.”

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Posted 8 years ago

“Very prompt postage and delivery. Good email confirmation of goods being delivered.”

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Posted 8 years ago

“After placing my order I was telephoned to let me know that it had missed the courier and would go next day.My item arrived very quickly.Was very pleased with the quick communication.”

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Posted 8 years ago

“Very quick and efficient! Great communication!”

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Posted 8 years ago

“Not sure how you could improve your service, purchased a top for my partner at 8:51 on 23rd by 2:15 i had to change delivery date as i was at work the next day. I had no idea at the time of ordering just how speedy the whole transaction was going to be. The well packaged sweater was delivered as promised on 25th. The speed of delivery as it was free was amazing.Thank you will certainly use your service again,lets hope his christmas present fits ok Once again thank you it was pleasure shopping with you.”

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Posted 8 years ago

“Excellent service and very quick delivery.....arrived nicely packaged. would definately use again!”

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Posted 8 years ago

“Had to contact Nicholls Online by telephone when I couldn't complete my order and found them to be helpful, efficient and pleasant. Delighted with service I received, and will certainly shop there again.”

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Posted 8 years ago

“Having shopped around to get a limited edition Charlie bear. Nicholls were there with the bear I wanted for a birthday present, and it didn't take long for delivery to arrive”

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Posted 8 years ago

“Fab fast delivery, beautiful bear as described, this is my 4th order and Nicholls have been great everytime.”

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Posted 8 years ago

“Fantastic and friendly customer service coupled with a very competitive price. Perfect and I will be returning customer”

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Posted 8 years ago

“Constant updates, very helpful information on delivery and rescheduling delivery options.”

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Posted 8 years ago

“item purchased excellent quality, price and delivery.”

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Posted 8 years ago

Nicholls Online is rated 4.9 based on 3,854 reviews