Nicholls Online Reviews

Name: Nicholls Online
Address: 19 High Street, Crickhowell
Rating: 4.87

4.9 Rating 3,853 Reviews

97 %

of reviewers recommend Nicholls Online

4.9

Based on 3,853 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01873 810571

Email:

nichollsonline@wmnicholls.co.uk

Location:

19 High Street
Crickhowell
NP8 1BD

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Nicholls Online 5 star review on 17th January 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order. Great information about my purchase and speedy delivery. All adds up to excellent service.”

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Posted 5 years ago

“Order and delivery well executed”

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Posted 5 years ago

“excellent service and item was as described very happy customer.”

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Posted 5 years ago

“Second to none with customer service. From the order of my item to delivery quick and easy. Delighted with purchase and will be shopping again with Nicholls online in the near future 👍😊”

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Posted 5 years ago

“Ordered an Olivia burton watch for over £90 and paid extra for gift wrap. Item arrived in a plastic bag and a Nichols bag within that. The plastic bag clearly provided very little protection during transit and the bag is very bashed and damaged. Disappointed as I now have to rewrap the watch”

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Posted 5 years ago

“Store is great ,i frequently visit both Crickhowell and Abergavenny. I usually go to your restaurant, food is good and presented nicely. However the service is very slow. Twice in recent weeks i have had to chase up my order,1st time i had to wait 40 mins for breskfast items. Yesterday 4th May i was with my mam,we ordered coffees, cake and a chicken wrap.30 mins later i had to ask a member of staff where my food was, only to be told that there was a problem with the system and my order didnt go through. I couldn't wait any longer so left and paid for the coffee and cake. I told our server this wasnt the 1st time this had happened and i was advised if i wasnt happy to try some where else. Not the type of customer service i expected.”

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Posted 5 years ago

“Easy to order and delivered on time. Would order only be again.”

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Posted 5 years ago

“Good service, good price, what's not to love!”

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Posted 5 years ago

“What a wonderful company to order from! My order arrived promptly, beautifully wrapped in patterned tissue paper. Very good service.”

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Posted 5 years ago

“Had a small technical problem when ordering, but your customer services sorted it out straight away. Quick delivery and lovely skirt. Will certainly use again.”

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Posted 5 years ago

“Stumbled upon this site, was fortunate to find the item I wanted and at £20 less than elsewhere. Super swift delivery was the cherry on the cake. Happy to reccommend.”

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Posted 5 years ago

“1st time I have used this website and was not disappointed... Packaged well and arrived earlier than expected... Very pleased with my purchase... Thank you”

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Posted 5 years ago

“Your store is great Your cafes food is good and the staff are friendly But the service i.e. getting served and getting the food once you have ordered is extremely slow I generally have to go to a member of staff to ask them how long the order will be On average it’s between 20 - 30 mins even when you are not busy”

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Posted 5 years ago

“I found the online service very good. Staff were very helpful. the dress I ordered arrived in time - beautifully packaged and exactly as described. very happy with the service.”

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Posted 5 years ago

“Very pleased with item I ordered and the price,beautifully packaged,”

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Posted 5 years ago

“Quick delivery - lovely item. Very impressed with the service received.”

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Posted 5 years ago

“I ordered a tube of hand cream on the 15th and paid £4.99p for 24 hour delivery. Item finally arrived on the 24th. Not very good but they did refund the £4.99p”

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Posted 5 years ago

“Excellent quality clothing and supe delivery.”

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Posted 5 years ago

“I ordered a scarf online for a friend’s birthday, it arrived earlier than expected, the item was well packed and of good quality.”

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Posted 5 years ago

“Excellent service for my online purchase of a Gant blouse. It arrived very quickly, beautifully packaged, and at a very good price. Would not hesitate to order from them again. Wish I lived near one of their stores.”

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Posted 5 years ago

Nicholls Online is rated 4.9 based on 3,853 reviews