Nicholls Online Reviews

Name: Nicholls Online
Address: 19 High Street, Crickhowell
Rating: 4.87

4.9 Rating 3,853 Reviews

97 %

of reviewers recommend Nicholls Online

4.9

Based on 3,853 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01873 810571

Email:

nichollsonline@wmnicholls.co.uk

Location:

19 High Street
Crickhowell
NP8 1BD

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Nicholls Online 5 star review on 17th January 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi My Sister & Niece's family live in Crickhowell, so it is a must to go to Nicholls shops in Crickhowell or Abergavenny, when I visit them, the dress & sandals I have just bought online, are the same as I have bought before in the shops, so it was great to be able to get them online in lockdown, I live in St Ives Cornwall, so a bit far to your shops. Thanks”

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Posted 4 years ago

“My first experience was excellent”

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Posted 4 years ago

“Excellent online experience. Kept informed of delivery, item arrived on time. Wouldn't expect anything else from Nicholls.”

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Posted 4 years ago

“I regularly buy Gant clothing as I know my sizes & styles that suit me and mainly because I like their clothing. However, the downside is it is on the expensive side. I mainly but when I get gift cards or at sale times. I was surprised to find Nicholls online offered the same shorts I was looking for at a much reduced price. I was worried about the genuine of the product. I received the shorts, in quick time, and can confirm these were 100% the real McCoy and I was delighted with the product. I would thoroughly recommend Nicholls Online and will have no hesitation in using them again. Great prices, great service and great product. Thank you!”

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Posted 4 years ago

“Delivered on time and very very quick thankyou”

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Posted 4 years ago

“Great and fast service even in this difficult time .”

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Posted 4 years ago

“I liked the webpage etc. Unfortunately just before the order was dispatched, I was emailed to be told one item was out of stock. Might have been better if I hadn’t been able to purchase it if out of stock.”

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Posted 4 years ago

“Easy to navigate site and delivers bang on time”

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Posted 4 years ago

“Excellent service quality product going the extra mile in lockdown well done and thank you much appreciated”

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Posted 4 years ago

“Ordered a Barbour cap excellent price and delivered on time Would recommend this seller”

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Posted 4 years ago

“Easy website to use, quick checkout, good email communication, goods arrived quickly and well packaged.”

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Posted 4 years ago

“Lovely gift for my friend, very quick delivery. Will definitely order again.”

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Posted 4 years ago

“Initially I was quite disappointed with not having the option of paying for a quicker delivery option as the gift I was buying was for a particularly important anniversary (which I explained in my emails) However due to the current circumstances it was understandable so I ordered anyway and knew the gift would be a little late. When it arrived it was the wrong bracelet, not only the wrong item but also cheaper than what I had paid which was very disappointing. I emailed and left a voicemail, and after calling a few times further I managed to speak to someone who I really don’t feel had great customer service skills, as when I was disappointed to hear it could take a week to receive a replacement I was then just told it was fine to go buy the item at another place I had found. I would have done this however I would have then had to wait until I could return the incorrect item before I could get my refund, as well as paying for the item elsewhere. I decided to wait for the replacement which did arrive very quickly and I was very appreciative of this and emailled my thanks. However I still have to inconvenience of having to return the wrong bracelet, when I’d rather avoid having to visit a post office at the moment, so I will have to return when able, within the extended returns period.”

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Posted 4 years ago

“Easy to order, great choice. Delivery easy too despite virus restrictions. Would do again.”

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Posted 4 years ago

“I found the website easy to use and the item of clothing i wanted was in stock and dispatched quickly. Although the item was lovely, it did not fit me in the way i wanted it to, so i used their easy returns system for a full refund.”

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Posted 4 years ago

“Just bought a beautiful Joules top and dress. Excellent service from Nicholls Online, parcel arrived beautifully folded and wrapped. Absolutely delighted. Thank you so much (and thank you for being at work, I really appreciate it). Deirdre”

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Posted 4 years ago

“It was easy to place my order and was kept informed about each stage of delivery. I was really pleased with the standard of packaging and the additional items for presentation included with the Clogau bracelet. I’m definately a happy customer.”

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Posted 4 years ago

“Love this sweatshirt, very comfortable to wear and true to size. Delivery was on time. Great experience all round. Will be ordering from this company again in future.”

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Posted 4 years ago

“I was very happy with my barbour jacket not wore it yet but look forward to when I do and happy with the efficient service”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

Nicholls Online is rated 4.9 based on 3,853 reviews