Nicholls Online Reviews

Name: Nicholls Online
Address: 19 High Street, Crickhowell
Rating: 4.87

4.9 Rating 3,854 Reviews

97 %

of reviewers recommend Nicholls Online

4.9

Based on 3,854 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01873 810571

Email:

nichollsonline@wmnicholls.co.uk

Location:

19 High Street
Crickhowell
NP8 1BD

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Nicholls Online 5 star review on 17th January 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great little bag. Arrived very quickly after ordering and Nicholls kept me updated in between. Ordered this through Nicholls due to free delivery over £25 and same bag would have cost £4 to be delivered via Cath Kidston directly.”

Helpful Report

Posted 9 years ago

Dear Gaynor, Thanks for your lovely comments. We are glad you like the bag. Kind regards Nicholls Online Web Team

Posted 9 years ago

“I received fantastic service from the Nicholls Online team, I was ordering a gift for my mum and I couldn't have been more pleased with everything! They product came in beautiful tissue paper and lovely Nicholls branded wrapping and it arrived the next day! Perfect! Thank you Becky”

Helpful Report

Posted 9 years ago

Becky, I am glad you are pleased with the service you received. Many thanks for the lovely review. Kind regards Nicholls Online Web Team

Posted 9 years ago

“Congratulations to Nicholls for such a speedy service. The website is so easy to use and my items arrived in secure packaging the next day beautifully wrapped in tissue paper. I will certainly use their online service again. Thank you.”

Helpful Report

Posted 9 years ago

Margaret, Thanks for your lovely review, we are so pleased that the product arrived in good time and you liked the way we packaged the product. Kind regards Nicholls Online Web Team

Posted 9 years ago

“Easy to order and impressed at how quick it came. Very pleased with item.”

Helpful Report

Posted 9 years ago

Carol, Many thanks for your lovely review. We are glad you were happy with the service you received. Kind regards Nicholls Online Web Team

Posted 9 years ago

“Great service, jacket arrived in less then 24 hrs which was brilliant. Really pleased”

Helpful Report

Posted 9 years ago

Dear Kyri, Thanks for your review, we are glad you were pleased with the service you received. Kind regards Nicholls Online Web team

Posted 9 years ago

“My item arrived the next day, in lovely branded wrapping, and the item itself was carefully wrapped in beautiful branded tissue. Very nice - even though I'd bought it for myself, it was like getting a gift! The leggings I ordered are fab: fit snugly and don't "knee". Overall, I'm very pleased with my purchase.”

Helpful Report

Posted 9 years ago

Dear Annemarie, Thanks for your review. You'll be pleased to know that for us it is like Christmas Eve every day of the year as we lovingly wrap every parcel before it is dispatched. I am pleased to hear you are happy with the product and the service you received. Kind regards Nicholls Online Web Team

Posted 9 years ago

“Although a regular online purchaser, this was the first time I had purchased from Nicholls online. How impressive. Easy to navigate web site, up to date information, prompt delivery exactly when specified and beautifully packaged goods that matched the online descriptions. Thank you.”

Helpful Report

Posted 9 years ago

Ceri, We are glad to hear you decided to give Nicholls Online a try. We are a traditional family business in South Wales where customer service in key. We try and replicate everything we do in our stores on our website and it is lovely to hear you were happy with the service you received. We look forward to delivering to you again in the future. Kind regards Nicholls Online Web Team

Posted 9 years ago

“Very quick response and despatch of my order - thankyou”

Helpful Report

Posted 9 years ago

Jane, Glad to hear you are pleased with our service. Kind regards Nicholls Online Web Team

Posted 9 years ago

“I ordered a Masai top and it arrived promptly and beautifully packed, I am thrilled. I would recommend their website and excellent service and will continue to order direct through them.”

Helpful Report

Posted 9 years ago

Dear Mrs Anderson, You'll be pleased to hear that all our parcels where possible are hand wrapped in our own designed tissue paper to make each customer feel special. Kind regards Nicholls Online Web Team

Posted 9 years ago

“I ordered my jacket one day and 2 days later, it arrived safe and sound. The service was seemless and efficient and the paperwork support for any returns was clear and well presented. Certainly check out Nicholls Online for any future requirements.”

Helpful Report

Posted 9 years ago

Michael, Thanks for your review, your kind words give us the motivation to continue providing excellent service to all our customers old and new. Kind regards Nicholls Online Web Team

Posted 9 years ago

“Lovely jacket and arrived very quickly”

Helpful Report

Posted 9 years ago

Marcus, Thanks for your comment. We endeavour to get as many parcels out the same day as possible and always use either next day couriers or Royal Mail Fist Class, so everything should arrive in super quick time for every order. Kind regards Nicholls Online Web Team

Posted 9 years ago

“First class item. Quick delivery. Very pleased.”

Helpful Report

Posted 9 years ago

Eric, Many thanks for the review, it is always good to hear when someone is pleased with the service. Kind regards Nicholls Online Web Team

Posted 9 years ago

“I have used all three stores Abergavenny, Chrickhowell and Brecon and all the staff are very helpful. Within Abergavenny store the restaurant has a very friendly and happy setting”

Helpful Report

Posted 9 years ago

Judith, Many thanks for your lovely review, it is always good to hear how much you enjoy shopping in our stores. Kind regards Nicholls Online Web Team

Posted 9 years ago

“The gilet is excellent quality and a superb fit. Very pleased with the prompt delivery especially the hour slot.”

Helpful Report

Posted 9 years ago

Pat, Thanks for your review, and good to hear the time slot notification worked well for you. Kind regards Nicholls Online Web Team

Posted 9 years ago

“Great service and product. Very pleased”

Helpful Report

Posted 9 years ago

David, Thanks for your comment, it is much appreciated. Kind regards Nicholls Online Web Team

Posted 9 years ago

“Absolutely first class service from the time of placing the order to delivery. Everything worked like clockwork. Am especially pleased with the items I purchased too! Many thanks Nicholls! Catherine”

Helpful Report

Posted 9 years ago

Thank you for giving us this review, it is great to hear such lovely comments. Kind regards Nicholls Online Web Team

Posted 9 years ago

“I recently bought two pairs of Fly of London shoes on the Nicholls Online website during their sale after discovering their lovely shop in Crickhowell a few weeks ago. The goods arrived very quickly (I didn't even have to pay for postage as they had a special offer over Easter) and when I needed to return one of the pairs due to being too big, I was refunded straight away. I cannot recommend this site highly enough and I will definitely be using it in future.”

Helpful Report

Posted 9 years ago

Rhian, Thanks ever so much for your comments, they are much appreciated. We are glad you found the right size. Kind regards Nicholls Online Web Team

Posted 9 years ago

“Excellent service from Nicholls on all aspects and would definetly buy from them again. I had a query on the order and the service and helpful manner of the person I dealt with was exemplary. Thank you. Mike M”

Helpful Report

Posted 9 years ago

Dear Mike, Thanks for your review. We are always here to help in any way we can. Kind regards Nicholls Online Web Team

Posted 9 years ago

“Excellent service ,quick delivery and very good prices .Highly recommended and I keep going back to your web site to purchase more items .Thank you for the items I have purchased from you I am really delighted with them”

Helpful Report

Posted 9 years ago

Fiona, Thank you ever so much for your lovely review. We look forward to delivering more parcels to you in the future. Kind Regards Nicholls Online Web Team

Posted 9 years ago

“the only place I could find the jumper I wanted.Web site easy to understand and prompt efficient delivery from a really nice driver”

Helpful Report

Posted 9 years ago

Many thanks for your great comment, it is much appreciated. We pride ourselves on our unique and vast selection of products. Kind Regards Nicholls Online Web Team

Posted 9 years ago

Nicholls Online is rated 4.9 based on 3,854 reviews