Nicholls Online Reviews

Name: Nicholls Online
Address: 19 High Street, Crickhowell
Rating: 4.87

4.9 Rating 3,854 Reviews

97 %

of reviewers recommend Nicholls Online

4.9

Based on 3,854 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01873 810571

Email:

nichollsonline@wmnicholls.co.uk

Location:

19 High Street
Crickhowell
NP8 1BD

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Nicholls Online 5 star review on 17th January 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.. delivery super fast ... wonderful bear ...very happy ..will use again and highly recommend..”

Helpful Report

Posted 8 years ago

“Had tried to get this knitwear everywhere, finally found it here, easy to order, very quick to arrive & no cost for delivery thankyou Nicholls”

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Posted 8 years ago

“very friendly and efficient telephone staff, made purchasing a pleasure”

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Posted 8 years ago

“The service is good, only down fall was when I tried to purchase my coat with the free scarf it wouldn't put it through and the scarf was still in stock. Ended up just having the coat as it was a birthday present so needed to order it that day”

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Posted 8 years ago

“Speedy despatch. Item is wonderful. Communications were excellent”

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Posted 8 years ago

“Excellent choice, great service and a quick delivery”

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Posted 8 years ago

“Ordered one day, parcel arrived 9am the next! Unfortunately I had to return dress as it was too big and refund was made promptly. Throughout I was kept informed by email. Brilliant service and I would use this company again without hesitation.”

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Posted 8 years ago

“Quick delivery, easy website to navigate”

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Posted 8 years ago

“Very helpful on my telephone conversations with them, they did exactly what they said they would do and the service was 100%. The product was exactly what I was expecting and the packaging was perfect. Well done Nicholls I will definitely be coming to you again.”

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Posted 8 years ago

“No free returns. No stock when returning for an alternative size. Disappointing I have had to shell out again before being refunded using another company.”

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Posted 8 years ago

“Very pleased with the bear that I purchased however the packaging was not very good at all, a battered old Yankee candle box!”

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Posted 8 years ago

“the fantastic customer service and the speed with which it was delivered. Very impressive!”

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Posted 8 years ago

“I was able to get some Pip Studio tableware items at a great price! They arrived in good time and we're securely packaged. Thank you :)”

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Posted 8 years ago

“Pleased with product delivery was fast and communication very good. Bit disappointed that I missed the fifteen percent discount offered within days of my order.”

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Posted 8 years ago

“I ordered a White Stuff Gilet on a Friday and spoke with one of the Nicholls staff re delivery. As I was to be out all day Sarturday I arranged delivery for Monday. Subsequently I was informed of a delay and the delivery took place on Tuesday. Nicholls kept me informed both by telephone and follow up emails and when the package arrived I was delighted to see how beautifully my gilet had been packed.”

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Posted 8 years ago

“phoned to say next day delivery was not possible within minutes of ordering and was following day ok. text on day to give 1hr delivery slot.”

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Posted 8 years ago

“A fast efficient service. Very polite point of contact. The item was as advertised, looks great, fits beautifully. Competitive price. Thank you.”

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Posted 8 years ago

“Nicholls offered me the choices of colours that I wanted for my Barber jacket.”

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Posted 8 years ago

“Got the watch my wife wanted delivered next day excellent service.”

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Posted 8 years ago

“As always Nicholls supplied an excellent product, but was let down by a mess up with delivering to wrong address which meant I was unable to give the items as a birthday present on time. Can't fault the Bears though.”

Helpful Report

Posted 8 years ago

Nicholls Online is rated 4.9 based on 3,854 reviews