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Nicholls Online Reviews

4.9 Rating 3,853 Reviews
97 %
of reviewers recommend Nicholls Online
4.9
Based on 3,853 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Nicholls Online Reviews
Visit Website

Phone:

01873 810571

Email:

nichollsonline@wmnicholls.co.uk

Location:

19 High Street
Crickhowell
NP8 1BD

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Nicholls Online 5 star review on 17th January 2024
PAULA EMERY
Nicholls Online 5 star review on 3rd January 2024
Anonymous
Nicholls Online 5 star review on 10th October 2023
Kevin Taylor
Nicholls Online 5 star review on 17th March 2023
Rhoda Bramley
Nicholls Online 5 star review on 16th January 2023
Valerie M Rothwell
Nicholls Online 5 star review on 16th December 2022
Anonymous
Nicholls Online 5 star review on 11th December 2022
Anonymous
26
Anonymous
Anonymous  // 01/01/2019
Excellent service!! 1st time purchased, service was excellent, website easy to use, delivery super quick & kept up to date at all times, would use again
Helpful Report
Posted 3 years ago
Brilliant Service. Simple and straightforward. The item arrived on time. Very pleased.
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Posted 3 years ago
A friendly, easy to use web site which showcases a wide range of quality products. Much like the shop itself … !
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Posted 3 years ago
Quick delivery and easy returns
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Posted 3 years ago
Excellent service - arrived the next day . Not as much fun a shopping in store in Crickhowell but a good substitute.
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Posted 3 years ago
Thank you for the high-quality and beautiful things, fast packaging and delivery. Thank you very much!
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Posted 3 years ago
Perfect fit looks absolutely amazing when tried on especially in winter and its also cosy and warm and it arrived pretty quicker then i expected and its got reasonable prices on other items aswell as most sizes being available.
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Posted 3 years ago
Excellent quality item and customer service of the highest level. My purchase arrived quickly and securely. Will recommend to others.
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Posted 3 years ago
They couldn't fulfil my whole order but the customer service team was kind, polite and explained everything in detail. Very helpful and friendly. I received the majority of my order and refund very promptly
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Posted 3 years ago
Excellent service - would definitely use again
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Posted 3 years ago
Purchased as a gift but the order and delivery process was seamless and timely
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Posted 3 years ago
Looking for some barbour gloves to go with my hat. Found just what I wanted easy to order and communications regarding delivery was first class as was the speed. Not had to return so can't comment but really happy with the whole process.
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Posted 3 years ago
What can I say, amazing service! Couldn't quite believe it, ordered one afternoon and received it the next morning. It was well packed and had a nice Thank You notice. loved it. The items inside were perfect and they were cheaper than anyone else. will use again. Loved supporting Welsh business too!
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Posted 3 years ago
Fantastic service.
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Posted 3 years ago
This is the first time I have used Nicholls Online. I was delighted with my purchase, a Barbour gilet, bought at a very competitive price for a Christmas present. Well packaged and very fast delivery. I will certainly use them again.
Helpful Report
Posted 3 years ago
ordered a scarf 12 days ago… was told it was shipped 10 days ago ‘next day delivery’ I was hoping to wear it during the cold weather, obviously Nicholls had other plans. I asked for an update (& a tracking number which they also don’t provide you with) 6 days in & received an update that it will arrive on the 3rd of December, it’s now the 7th. I asked for the tracking number again, and once again i was ignored. I find it very odd that a company can claim they send their parcels ‘next day delivery’ which is a service that always has a reference number or a tracking number provided, yet don’t give the information to the customer. I also find it odd how an item can be sent ‘next day’ delivery, but still not be here 12 days later. By the time I receive this scarf, if i ever do, it’ll be summer. Don’t shop with this company.
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Posted 3 years ago
I have ordered twice now from the website and both times received excellent service with quick delivery. Definitely will shop again.
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Posted 3 years ago
Super quick delivery. Great price and very high quality. Beautifully packaged.
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Posted 3 years ago
I'd never heard of or shopped with Nicholls online before but found them when searching for a branded pair of trousers. The price was really comoetetive and they had free delivery and good reviews so I bought from them. I'm glad I did because the service was great! The order arrived really quickly and was absolutely beautifully packaged. I bought 2 sizes as I wasn't sure which one to get and the returns process to send back the ones I didn't want was free and really easy. I'm super happy and would definitely shop with them again 😊
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Posted 3 years ago
Everything you want and need it to be, simple and efficient.
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Posted 3 years ago
Nicholls Online is rated 4.9 based on 3,853 reviews