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Nicholls Online Reviews

4.9 Rating 3,852 Reviews
97 %
of reviewers recommend Nicholls Online
4.9
Based on 3,852 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Nicholls Online Reviews
Visit Website

Phone:

01873 810571

Email:

nichollsonline@wmnicholls.co.uk

Location:

19 High Street
Crickhowell
NP8 1BD

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Nicholls Online 5 star review on 17th January 2024
PAULA EMERY
Nicholls Online 5 star review on 3rd January 2024
Anonymous
Nicholls Online 5 star review on 10th October 2023
Kevin Taylor
Nicholls Online 5 star review on 17th March 2023
Rhoda Bramley
Nicholls Online 5 star review on 16th January 2023
Valerie M Rothwell
Nicholls Online 5 star review on 16th December 2022
Anonymous
Nicholls Online 5 star review on 11th December 2022
Anonymous
26
Anonymous
Anonymous  // 01/01/2019
Found a great choice of shoes on Nicholls website and the ones I wanted at a very good price compared to other sites. The best bit was the super fast delivery
Helpful Report
Posted 10 months ago
First experience with Nicholls and definitely won't be my last. They exceeded all expectations from acknowledgement of my order to its delivery before the expected time.
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Posted 10 months ago
Had to hunt hard to find this dress , was lucky to find it on this website, great service and fast delivery very pleased would use again
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Posted 10 months ago
Fast and efficient service
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Posted 10 months ago
Good service, arrived well packaged. Unfortunately there was a big black mark on the upper right back. I took a risk and tried to remove the mark rather than send it back as the item has sold out everywhere. Fortunately I got rid of the mark but I do think it should have been noticed by whoever packed the item as it was very noticeable. Although you had it on sale Joules had reduced this item to £40, your price was £80 in the sale
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Posted 10 months ago
It is an absolute pleasure shopping with Nicholls, either online or instore. Fast and efficient delivery and returns service online, and walking into any of the three store is like walking into Aladins cave and visiting your friends all rolled into one. Staff are helpful without being pushy.
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Posted 10 months ago
Love the dress thank you. Strangely it smelt lovely too and it was the cheapest price I’d seen so really pleased, thanks.
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Posted 10 months ago
Excellent service and products. I had to send a coat back as it was too big and the return process was really quick and easy. Will definitely buy from them again.
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Posted 10 months ago
Arrived quickly
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Posted 10 months ago
Very good website to navigate. Very easy checkout & very competitive price for item purchased. Will purchase from retailer again.
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Posted 10 months ago
Easy to follow instructions. Easy to see what is available to order. Overall experience 10 out of 10
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Posted 10 months ago
Beautifully packed and delivered in a timely manner. Managed to get hold of an item I have been searching for for months thanks to Nicholls.
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Posted 10 months ago
Item was dispatched quickly and well packaged.
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Posted 10 months ago
Excellent service and product.very surprised at speed of my order being filled. Parcel was well packed and exactly as described. pleasure tk deal with this company
Helpful Report
Posted 10 months ago
I’ve given my feedback via email and it was to do with poor delivery. I have returned the items because it’s very creased- I don’t know whether the material creases quickly or whether it’s to do with the very very poor delivery and transit conditions. The shoes were also too big and a size 5 would have been better suited however I will stick to purchasing in store of directly via Holland cooper due to delivery issues. I only gave it 2 stars because the service was lovely when I called up and explained the issue. Once I returned my items I called just to let them know and they were sympathetic. It’s a shame the delivery lets you down!
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Posted 10 months ago
Very pleased with the service provided, Thanjs very much!
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Posted 10 months ago
My items arrive quickly beautifully wrapped in tissue paper just beautiful ! Would recommend. Thank you
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Posted 10 months ago
Excellent service from ease of ordering to goods delivered. Great communication throughout process ie tracking details etc and packaging was very well done. Can’t fault anything, thank you.
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Posted 10 months ago
Lovely coat for formal wear!
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Posted 10 months ago
Great choice of quality knitwear. Authentic and reasonably priced. Fantastic service!
Helpful Report
Posted 10 months ago
Nicholls Online is rated 4.9 based on 3,852 reviews