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Nicholls Online Reviews

4.9 Rating 3,854 Reviews
97 %
of reviewers recommend Nicholls Online
4.9
Based on 3,854 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Nicholls Online Reviews
Visit Website

Phone:

01873 810571

Email:

nichollsonline@wmnicholls.co.uk

Location:

19 High Street
Crickhowell
NP8 1BD

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Nicholls Online 5 star review on 17th January 2024
PAULA EMERY
Nicholls Online 5 star review on 3rd January 2024
Anonymous
Nicholls Online 5 star review on 10th October 2023
Kevin Taylor
Nicholls Online 5 star review on 17th March 2023
Rhoda Bramley
Nicholls Online 5 star review on 16th January 2023
Valerie M Rothwell
Nicholls Online 5 star review on 16th December 2022
Anonymous
Nicholls Online 5 star review on 11th December 2022
Anonymous
26
Anonymous
Anonymous  // 01/01/2019
Very fast delivery!
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Posted 8 years ago
Great product, good communication and super fast delivery.
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Posted 8 years ago
I didn't know that Nicholls Online existed until I searched for a stockist online who had this White Stuff jumper in stock in my size as it wasn't available in the Manchester White Stuff shop (where I'd first seen the jumper in a small size and thought it lovely) or online. I couldn't find the jumper in my size at the usual alternative websites of John Lewis or House of Fraser so did some more searching. I was pleased to find the jumper at Nicholls Online, ordered it and it was delivered quickly free of charge. A lovely snuggly winter jumper with a lovely pattern. Have noticed that Nicholls Online stock some good brands so will return to their website
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Posted 8 years ago
Very swift delivery. Package packed very well
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Posted 8 years ago
Item was exactly as ordered, delivered very quickly and all at a very reasonable price.
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Posted 8 years ago
Sadly received wrong size but they gave me discount as didn't have the size in stock that I ordered.
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Posted 8 years ago
Lovely items and very speedy delivery, nice packing too
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Posted 8 years ago
Great communication when an item wasn't available. Quick delivery. Would recommend!
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Posted 8 years ago
Despite the fact that 2 of the items I ordered were out of stock, my first and overall impression of 'Nicholls Online' is that they are FIRST CLASS. They contacted me personally to advise me of the missing items and offered me alternatives. They even honoured my discount and free postage despite my revised order being under the threshold. I will use them again and I would wholeheartedly recommend them to anyone who values customer service. Thank You Alan :-)
Nicholls Online 5 star review on 15th November 2016
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Posted 8 years ago
The whole service was fantastic, from ordering to delivery, thank you!
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Posted 8 years ago
I wish every retailer was as efficient & quick as you were with my order. Terrific service, most impressed. thank you
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Posted 8 years ago
Very efficient.
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Posted 8 years ago
I found exactly what I was looking for with a bonus of a discounted price. Delivery was a bit of a hickup but nothing that was important. Good service and will use them again without any hesitation.
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Posted 8 years ago
Excellent, prompt service. Much appreciated.
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Posted 8 years ago
They reserved Charlie Bear's 'Grotto' for me without a deposit, informed me as soon as he arrived and sent him out to me straight away, with no p&p charge. Wonderful service, and I am so thrilled with my purchase!
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Posted 8 years ago
Parcel was received very quickly and beautifully packaged!
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Posted 8 years ago
No problems - goods were as stated in description. They arrived very quickly with notification given with a one hour delivery slot, excellent service - would not hesitate to use them again.
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Posted 8 years ago
prompt no fuss, mug arrived within a couple of days. very impressed.
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Posted 8 years ago
Becky was so helpful when I called to ask for some additional advice on delivery and returns, I've used them before, and will definitely use again, especially when I'm not able to make the trip to Wales!
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Posted 8 years ago
Excellent product and service.Arrived promptly and as description and pictures
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Posted 8 years ago
Nicholls Online is rated 4.9 based on 3,854 reviews