Northern Industrial Reviews

Name: Northern Industrial
Address: Thwaites Close Shadsworth Industrial Estate, Thwaites Close Shadsworth Industrial Estate, Blackburn
Rating: 4.76

4.8 Rating 229 Reviews

95 %

of reviewers recommend Northern Industrial

Company Reviews

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Metrics

4.8

Based on 229 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01254673747

Email:

ldoran@radwell.co.uk

Location:

Thwaites Close Shadsworth Industrial Estate,
Thwaites Close Shadsworth Industrial Estate
Blackburn
BB1 2QQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A big thank you to the NIE team for their dedication in repairing and getting our machine back into production. Very proffessional in attitude and commitment. I have used their services for many years and will continue to do so.”

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Posted 4 years ago

“Helpful and fast professional service.”

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Posted 4 years ago

“Lee went above and beyond to ensure that everything was handled swiftly and done right. Pleasure to work with.”

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Posted 4 years ago

“Lee at NIE took our enquiry and followed it through to completion. Very happy, and glad to have used NIE. Will used again. Steve Oberon Performance Ltd”

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Posted 4 years ago

“Outstanding customer service. Customer machine down and engineers worked late and then couriered the parts to site. Enabling the customers machine to be back up and running.”

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Posted 4 years ago

“We have used Northern industrial for many years and have never been let down by them. Their customer facing part of the business is very friendly and helpful. The backroom technician are obviously highly skilled due to us sending them a few "museum pieces" which to date have always been returned in full working order.”

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Posted 4 years ago

“Customer service was excellent. Lee was a great guy to reach out to to answer questions and help me with my purchase. Shipping speed was PHENOMENAL! I was expecting 2-3 weeks and received my item in less than a week! I highly recommend Northern Industrial and I know I will be back!”

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Posted 4 years ago

“Northern Industrial is a refreshing business to work with. They actually care about customer service ! - imagine that !! Lee is very, very thorough, A+ in follow through, accommodating, pleasant, no BS and is a true example of what companies need to get back to-- CUSTOMER SERVICE ! I would not think twice about contacting them again in the time of need. Really enjoyed mu purchasing experience.”

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Posted 4 years ago

“Most professional ebay seller I've encountered this decade. Very satisfied.”

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Posted 4 years ago

“Great efficient company, would happily recommend.”

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Posted 4 years ago

“I use NI whenever possible . Excellent knowledge and customer support across a range of different kit, whether it be repair or replacement . I highly recommend them .”

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Posted 4 years ago

“Northern Industrial has been a great vendor for our company. Their customer service is responsive, helpful and friendly. They have very competitive pricing and make delivery easy. We have not had any returns and the product quality is exceptional. I am very happy with the service. My contact has been a gentleman named Lee and he is very kind and exceptionally attentive to our company needs.”

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Posted 4 years ago

“DC Drive upgrade on 1986 Single Facer. Opted for Turnkey on this task and NI didn't disappoint. They advised a model number of the New drive and designed the new control system pre task. The install went very smoothly and the attending engineer was knowledgeable and professional. Its reassuring there are specialists in this field locally, We will defiantly use NI again”

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Posted 4 years ago

“Went above and beyond. As a first time customer, the whole setup and staff were very impressive from the outset.”

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Posted 4 years ago

“I was very pleased and impressed on the service given by your Account Manager Candy Dewhurst who processed my enquiry right through to despatching it out on a next day service at a very competitive price. Thank you once again and I will definitely use your services in the future. Well Done! Jonathan French Director. F&S Tube Manipulation Ltd”

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Posted 4 years ago

“Used NI on a couple of occasions Exactly how it should be done, ordering a part over the phone and speaking to someone who was polite and knew what they where talking about (not a call center) and the part arriving the very next day. Happy to say our machine is up and running. Will now use this company at all times .. Thank you Yvonne & co”

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Posted 4 years ago

“NI were able to provide assistance over the phone in diagnosing our machine fault and have the part repaired for us to be up and running within a week. Excellent service, and truly appreciated in these challenging times.”

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Posted 4 years ago

“Very polite and helpful member of staff who dealt with our enquiry promptly. Would most certainly recommend their services.”

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Posted 4 years ago

“Yvonne was very helpful and for this reason i will use your company again”

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Posted 4 years ago

“I regularly use N.I.C for repairs on electrical prints from our industrial machinery. The repairs are very good and come guaranteed. The service is excellent and I would highly recommend.”

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Posted 4 years ago

Northern Industrial is rated 4.8 based on 229 reviews