“Tried to deliver to wrong address left a pick up card at wrong address my neighbour from across road. when I contacted Nike they had no clue contacted Evri they had no clue what had happened or why my parcel was left 5miles away at a shop from my address they told me a investigation would take place with them selves and Nike and I have to pick up my item or start a return. So I started a return with Nike then my neighbour goes and picks up my parcel a few days later thinking it’s his having no name or address on card when he saw my name on parcel he was very angry driving so far out the way realising it’s not even his parcel there was no name no address on card. Nike and Evri again didn’t know what’s going on or where the parcel has gone or how somebody could pick it up with out being me. Nike is the worst company I have ever dealt with customer service is really poor no help not a clue how to deal with situation on top very rude asked 5 times for someone to contact me no response every time all I got told where lies about call back from a manager today every time which never happened till this day Evri and Nike as bad as each other both clueless of what was going on or happened it has been over a month never heard anything from Nike still Never buying Nike again for me or my kids”
“On May 9th I went to the Nike Outlet at the Orlando Premium Outlet. Bri was the sales Rep that assisted me with my purchase. I was looking for a pair of sneakers for my husband, for our Anniversary and Bri helped me through the process, Bri even helped me get the Nike App and create an Account. Bri was awesome, she’s what a true customer service Rep represents! We need more like her! Thank you Bri for you help that day.. Regards, Carmen ✋”
“Nike is a money hungry company I was trying to purchase a pair of shoes that came up at 54$ and when I confirmed it they charged me 94$ when I talked to an expert he told me that I have to wait for the shoe to arrive then send it back then getvmy money and im pretty sure they could of canceled it if they didn't have me waiting for a response on the nike app... sorry but nike needs to change there policies. How is it that the shoe hasn't even been shipped it and I can't get money back.. MAKE IT MAKE SENSE NIKE... THEY ARE TRASH”
“Another jordan drop but no shoe, I have entered countless entree for high anticipation shoe drop and never won. I get all every thing in on time and seen to just have bad luck.. The only way I can get popular shoes is on second apps and resellers for 85 percent mark up.. very unfortunate just don't understand why public can't buy at retail prices but it's available for double the price..just a frustrating Spending alot for something that should just be more available.. Some new ideas and new way for the app and drawings to make it fair and more accessible”
“bought 2 pairs of Lebron 19 Low during summer 2022 in USA for our son who plays basketball in a pretty big club (won't name because want service based on brand not fame of club)
Both shoes are looking like new but are broken (cushions exploded)
We're in Europe and they are to the bin! Want to see how this is dealt with
Trying to get a replacement or something, nothing yet, will keep posting on what happened (guess nothing will and we'll move back to Adidas...)
cheers”
“Great shoes, but buying from nike.com is awful. always has been shaky site, that keeps getting worse. unbelievably long time to process orders and after that you wait another week, at least, to get it shipped to the shipper. good luck with figuring out who they may ship with, generally some second tier carrier. pathetic for this huge, rich corporation to provide such poor customer sales, shipping and service. always accompanied with a lame attempt to blame weather. far better to buy from Dick's or any on-line retailer that may carry your size and ships promptly.”
“I bought my daughter a pair of Nike WinFlo9's in Aug 2022. By Nov, they were squeaking so bad when she walked that the kids at school make fun of her. Because they were $100, she still has to wear them. When I called Nike to see if they could get her a new pair, they said it's probably because they got wet and it's not considered a defect; nothing they could do. So, morale of the story is, don't buy Nike tennis shoes if you're going to wear them outside where they might get wet.”
“For such a reputable brand, the customer service is absolutely pathetic! The supervisors never ever get back to you despite the amount of calls you make. Absolutely dreadful! 👎🏻”
“I ordered 2 pairs of running shoes. Only 1 pair was delivered! Called Nike and they confirmed there should have been 2 pair in the delivery. The shoes were now out of stock. So they wpuld credit my original form of payment for the missing pair. 3 weeks later and I have NOT been credited! I have called Nike numerous times! Spenr MANY hours on hold and talking to what they call Nike "athletes". I have now put a dispute with my credit card company for the amount of that pair of shoes. In hopes my credit card company can get my refund for me! I am DONE with buying Nike shoes in the future!!!”
“Kundnöjdhet! Jag har beställt en mängd olika produkter härifrån. Deras kundservice, både före och efter försäljningen. Produkterna är av hög kvalitet och de strävar efter att se till att det de tillhandahåller passar dina behov.”
“I ordered a shoe for my husband for Christmas, the shoe Is on its way to Ohio and I live in NORYH CAROLINA. I spoke with three different people 33 minutes after ordering only for them to tell me “it’s outside of 30mins ordering time nothing we can do” basically they can’t change address, one person told me to go to Ohio and pick up at a local office. I’m out of $180 as much as we purchase from this place NEVER again will my family or their company go through this and I will be spreading the word do NOT or online from NIKE”
“Ausgezeichnete Arbeit! Mein Produkt kam viel schneller an, als ich erwartet hatte, und die Verarbeitung war ausgezeichnet. Auch die Passform der Artikel ist exakt. Ich werde sie auf jeden Fall wieder benutzen!”
“Immer ausgezeichnet! Ich habe schon einige Bestellungen bei diesem Laden aufgegeben und kann ihn nur empfehlen. Die Qualität der Hemden ist hoch. Die Stickerei ist gut gemacht.”
“Ausgezeichneter Kundenservice! Ich hatte einige Probleme mit meinen ersten beiden Bestellungen. Ich habe meine Bedenken gegenüber dem Unternehmen geäußert, und sie haben es gut gemacht. Besser als ich es je hätte verlangen können. Ich habe jetzt Qualitätsprodukte, genau das, wonach ich gesucht habe.”
