“I ordered a Nike sweater 3 weeks ago and when I call no one knows where the shipment is. When I track it, it’s just stuck in one place with no movement for 2weeks! Never ordering from Nike.com ever again! Lesson learned”
“Yontay. She is a nice persin and a nice sales lady at nike outlet seagrass mills mall she has a nice personality she's good to the customers and when I get paid I'll be back to buy”
“Recently I visited the Georgetown Nike Store with my wife an my son for the first time. The place was immaculate and all of the employees were busy about helping customers and straightening up merchandise. They all seemed happy to be there. We first met with Pereta who was one of the sales reps. She was amazing! She was very friendly and knowledgeable when it came to purchasing right type of basketball shoes for my son and made some great recommendations. I was very impressed.
We met Ro at the checkout. Great personality! She made us laugh and asked how our experience was. I told her that I loved it and would like to share my experience. It really was a very nice experience. No pressure sales, people genuinely wanted to help you. I would not hesitate returning and will tell others of my experience. You have a great crew there at the Nike Georgetown store in DC.”
“One thing I will say about this company is that it's horrible. Allowing fraudulent purchases be viewed as authentic purchases. I've call 3 times about a purchase I never made and it is clear as freakin day that it was sent to a different location from were i have been living for 14yrs. Your company policy states it was an authentic order and if i want my money back I have to return the product. How can I return a product I never received nor did I order to know what it was to even return. You know who ordered the product why not charge them? go after them? since they technically didn't pay for YOUR products and just return the money that is mine that your customer used to fraudulently pay for your products. It's blatantly clear this company runs on absolute greed and fraud and doesn't care about actual justifiable facts. I will be taking legal action.
Absolutely Disgraceful, I was never even a customer, but now after this I will NEVER support Nike in any way along with my family and friends.”
“The Best Shoe I Have Ever Bought!
NIKE FlexExperience 8
Run, Tennis, & everyday!
Soles have structural integrity
Light weight, flexibility and extremely great wear.
I bought 3 to insure a future supply.
Thanks for developing this winner!”
“Ordered 8 days ago and received an order confirmation, after waiting for the promised shipping confirmation I decided to contact them today, only to find out the order had been cancelled and they had not notified me.
Go elsewhere for your sporting goods.”
“I have neuropathy from diabetes, nike is the only shoe I can wear that don't hurt my feet. I purchased 2 pair from sports authority in fay nc. Both shoes fit great and wear good. My 1 pair have a clicking sound in the right shoe every step i take. They are only a week old. I called the store and they referred me to nike.com where I was told to send my shoes in for inspection to determine of there was a defect. I guess I'm supposed to purchase another pair of shoes to wear while mine are in the mail. Not a very good way to honor such a great name in shoes. I was expecting to hear take back to store and let mgr verify noise and replace shoes. Im not wanting my money back, just a shoe that doesn't make a noise. Please help”
“One of the worst customer service experience I bought shoes that had a manufacturing defect with the sizing and was told by advisors they can't do anything so I asked to speak to a manager and had to wait 1 week with constant calling to receive a call and the manager was very rude and did not even attempt to resolve and accused his staff of lying and offered less that was offered by the advisors and terminated the call without any solution. When asked to speak to someone higher he advised there's no one and to take the business to court JUST WOW.
I WOULD ADVISE TO AVOID THIS COMPANY AT ALL COSTS.”
“One of the worst customer service experience I bought shoes that had a manufacturing defect with the sizing and was told by advisors they can't do anything so I asked to speak to a manager and had to wait 1 week with constant calling to receive a call and the manager was very rude and did not even attempt to resolve and accused his staff of lying and offered less that was offered by the advisors and terminated the call without any solution. When asked to speak to someone higher he advised there's no one and to take the business to court JUST WOW.
I WOULD ADVISE TO AVOID THIS COMPANY AT ALL COSTS.”
“This is what went wrong I am tired of pulling in raffles and trying to get sneakers. That finish line and Foot Locker keep letting people walk out the back door with 5 to 10 pairs of shoes and not giving customers a fair chance to get a pair of sneakers . I have pictures coming out people from finish line with boxes of shoes through the back door how is that fair for anyone 603-674-7033. There's my number just in case if anyone is interesting in more details.”
“Three item not send with other items. After three months wait and seven calls to Nike, I was told they didn't believe me and I wouldn't be getting a refund. So I am down £90 my age is seventy. So I can not afford to loose that sort of money.”
“Me parece una marca increíble no solo por la experiencia que te da al comprar sus productos si no también la seguridad que es una marca que fábrica sus productos con el mejor material, y sus diseños no los encontrarás en otra parte”
“KOOP NOOIT EEN TEGOEDBON
een tegoedbon van 50 euro gekregen. nu wil ik deze gebruiken is die al gebruikt en heb ik er niks meer aan. Je wordt opgelicht. je betaald maar krijgt er dus helemaal niks voor”
“How a ball can roll?
We write May 1, 2020, labor day. I order a football from Nike for my grandson. His leaked. I have found a site and it says that it will be delivered between 3 and 7 working days. It is also in stock. Yoursportshop also sends me a confirmation and then I have to wait and see.
On May 13 I try to reach the company by phone. Up to 4 times but don't get them. No hearing at all. Then tried again on May 14. Got in touch and things would be sorted out and I would be called back. Called yourself at the end of the afternoon. And I was told it was all laborious. The stock is said to be in Antwerp. The order was immediately passed on the first of May, but nothing had been delivered yet. They would investigate further and then I could call tomorrow for more information.
May 15 called at the end of the afternoon. The delivery had not arrived from Nike and an email would be sent to Nike. They would not be available by phone. May 20 called again, because my grandson had not yet received anything. And that was strange, because I found a track and trace code from Post.nl in my mail account. Rara how is that possible?
In that phone call I was told that there was still no ball delivered, that Nike delivered bad anyway, while they said that everything was on the way. When I asked where that track and trace code came from, I was told that Yoursportshop had already created it. A kind of sweetie say. They understood that I thought this was all the way it went and indicated that I could either get my money back, but I just wanted to drink that poison cup completely, or just wait. See where it would end.
After May 20 comes May 27. My weekly phone call with Yoursportshop and again zero on appeal. Little to no movement. Order lists that indicate that some things are on the way but do not arrive. Nike also does not initially respond to mail and otherwise it is just waiting. I also taste a bit of fear at the shop to iron Nike against the hair, otherwise it would perhaps disadvantage the shop even more with the delivery time. So that's apparently how it works.
But also good news because Nike had provided a list and the order was chipped if I say it correctly. So it will be all right then the order will be there the next day at the shop. Er… not so.
It is clear that after that I have been on the phone several times at Yoursportshop.
I myself had also sent an email to Nike and I had not received an answer to that either. Then I picked up the phone to see if I could get hold of Nike. And after being on hold for 15 minutes I got a call from Maud. I could still tell my name and then the connection was broken !! Euh. Was this a coincidence or incorrect use of the keys on the person I am questioning, bad connection all of a sudden or something else? So called again and indeed after being on hold for 15 minutes I got someone else on the line. I was still able to tell my name and then the connection was broken. Where have I had that before ?? This is how Nike finishes its customer contacts !! Good for achieving the targets, I guess. Finally, the ball was delivered to my grandson on June 6 and he plays with it wonderfully. And if he gets thirsty from playing, he can drink something from the water bottle that Yoursportshop has added as a courtesy. I doubt whether I will order something more often there and Nike .. Nike has suffered a heavy defeat.”
