“The Best Shoe I Have Ever Bought!
NIKE FlexExperience 8
Run, Tennis, & everyday!
Soles have structural integrity
Light weight, flexibility and extremely great wear.
I bought 3 to insure a future supply.
Thanks for developing this winner!”
“Ordered 8 days ago and received an order confirmation, after waiting for the promised shipping confirmation I decided to contact them today, only to find out the order had been cancelled and they had not notified me.
Go elsewhere for your sporting goods.”
“I have neuropathy from diabetes, nike is the only shoe I can wear that don't hurt my feet. I purchased 2 pair from sports authority in fay nc. Both shoes fit great and wear good. My 1 pair have a clicking sound in the right shoe every step i take. They are only a week old. I called the store and they referred me to nike.com where I was told to send my shoes in for inspection to determine of there was a defect. I guess I'm supposed to purchase another pair of shoes to wear while mine are in the mail. Not a very good way to honor such a great name in shoes. I was expecting to hear take back to store and let mgr verify noise and replace shoes. Im not wanting my money back, just a shoe that doesn't make a noise. Please help”
“One of the worst customer service experience I bought shoes that had a manufacturing defect with the sizing and was told by advisors they can't do anything so I asked to speak to a manager and had to wait 1 week with constant calling to receive a call and the manager was very rude and did not even attempt to resolve and accused his staff of lying and offered less that was offered by the advisors and terminated the call without any solution. When asked to speak to someone higher he advised there's no one and to take the business to court JUST WOW.
I WOULD ADVISE TO AVOID THIS COMPANY AT ALL COSTS.”
“One of the worst customer service experience I bought shoes that had a manufacturing defect with the sizing and was told by advisors they can't do anything so I asked to speak to a manager and had to wait 1 week with constant calling to receive a call and the manager was very rude and did not even attempt to resolve and accused his staff of lying and offered less that was offered by the advisors and terminated the call without any solution. When asked to speak to someone higher he advised there's no one and to take the business to court JUST WOW.
I WOULD ADVISE TO AVOID THIS COMPANY AT ALL COSTS.”
“This is what went wrong I am tired of pulling in raffles and trying to get sneakers. That finish line and Foot Locker keep letting people walk out the back door with 5 to 10 pairs of shoes and not giving customers a fair chance to get a pair of sneakers . I have pictures coming out people from finish line with boxes of shoes through the back door how is that fair for anyone 603-674-7033. There's my number just in case if anyone is interesting in more details.”
“Three item not send with other items. After three months wait and seven calls to Nike, I was told they didn't believe me and I wouldn't be getting a refund. So I am down £90 my age is seventy. So I can not afford to loose that sort of money.”
“Me parece una marca increíble no solo por la experiencia que te da al comprar sus productos si no también la seguridad que es una marca que fábrica sus productos con el mejor material, y sus diseños no los encontrarás en otra parte”
“KOOP NOOIT EEN TEGOEDBON
een tegoedbon van 50 euro gekregen. nu wil ik deze gebruiken is die al gebruikt en heb ik er niks meer aan. Je wordt opgelicht. je betaald maar krijgt er dus helemaal niks voor”
“How a ball can roll?
We write May 1, 2020, labor day. I order a football from Nike for my grandson. His leaked. I have found a site and it says that it will be delivered between 3 and 7 working days. It is also in stock. Yoursportshop also sends me a confirmation and then I have to wait and see.
On May 13 I try to reach the company by phone. Up to 4 times but don't get them. No hearing at all. Then tried again on May 14. Got in touch and things would be sorted out and I would be called back. Called yourself at the end of the afternoon. And I was told it was all laborious. The stock is said to be in Antwerp. The order was immediately passed on the first of May, but nothing had been delivered yet. They would investigate further and then I could call tomorrow for more information.
May 15 called at the end of the afternoon. The delivery had not arrived from Nike and an email would be sent to Nike. They would not be available by phone. May 20 called again, because my grandson had not yet received anything. And that was strange, because I found a track and trace code from Post.nl in my mail account. Rara how is that possible?
In that phone call I was told that there was still no ball delivered, that Nike delivered bad anyway, while they said that everything was on the way. When I asked where that track and trace code came from, I was told that Yoursportshop had already created it. A kind of sweetie say. They understood that I thought this was all the way it went and indicated that I could either get my money back, but I just wanted to drink that poison cup completely, or just wait. See where it would end.
After May 20 comes May 27. My weekly phone call with Yoursportshop and again zero on appeal. Little to no movement. Order lists that indicate that some things are on the way but do not arrive. Nike also does not initially respond to mail and otherwise it is just waiting. I also taste a bit of fear at the shop to iron Nike against the hair, otherwise it would perhaps disadvantage the shop even more with the delivery time. So that's apparently how it works.
But also good news because Nike had provided a list and the order was chipped if I say it correctly. So it will be all right then the order will be there the next day at the shop. Er… not so.
It is clear that after that I have been on the phone several times at Yoursportshop.
I myself had also sent an email to Nike and I had not received an answer to that either. Then I picked up the phone to see if I could get hold of Nike. And after being on hold for 15 minutes I got a call from Maud. I could still tell my name and then the connection was broken !! Euh. Was this a coincidence or incorrect use of the keys on the person I am questioning, bad connection all of a sudden or something else? So called again and indeed after being on hold for 15 minutes I got someone else on the line. I was still able to tell my name and then the connection was broken. Where have I had that before ?? This is how Nike finishes its customer contacts !! Good for achieving the targets, I guess. Finally, the ball was delivered to my grandson on June 6 and he plays with it wonderfully. And if he gets thirsty from playing, he can drink something from the water bottle that Yoursportshop has added as a courtesy. I doubt whether I will order something more often there and Nike .. Nike has suffered a heavy defeat.”
“I bought some shoes that sucked so I returned them as according the their returns policy. They accepted the return but refuse to refund me. It's been nearly a month since I returned the shoes and I've contacted them countless times, but they never give me my refund. Sometimes they tell me it's way, or they'll contact me to resolve, but it never does it come and they never contact me back. I've filed a BBB complaint and still nothing... I will NEVER order from Nike again. AVOID. Just don't do it!”
“I ordered something from them and came after one month of waiting,I was keep calling to see what's happening with my clothes because I had no updating from them ,and no one was answering,not on phone and neither in chat ....finally someone was answering me and they said they have good news for me and that I ll get my parcel on Monday,Monday of course has passed and still didn't get my parcel...I was keep calling for them and again no one has answered then I decided to go in chat with them,after 2 hours of waiting someone finally answered and after one minute of chating with them,it was disconected ,and it wasn t the internet fault,then I was keep waiting and again someone started chat with me and I said to them that I don t whant their products anymore and I want a refund,they said "no,u will not get any refund,until you ll get your parcel" and they shut down my chat ....how I suppose to know when I ll get my parcel if I have no updates from them,di after one month I got my delivery,the quality of leggings was really bad,and really bad custom services....definetly won't buy again from them anymore”
“Amazing! Had bought some trainers that were in the sale, what was even better was that Nike was offering a further 30% off which made the trainees even cheaper! Great value and they were delivered earlier than they stated.”
“Nike product quality is going downhill. They use adhesive on the pants instead of sewing and after couple washes, adhesive falls apart. I wont buy their high price products again. Price doesnot reflect quality.”
