“I bought a skipping rope. Once at home I discovered there was a part missing. When I went back to the shop the manager was very helpful and went the extra mile to please me.”
“Terribly delayed order and no ability to get a timely update as to when it might arrive. Call centre staff pleasant and even called back and offered a discount from next purchase, however the initial experience poor. Expected far better from the brand like Nike. Will think twice whether to order again...”
“Rarely buy bad products from Nike but no manufacturer is perfect. Almost always happy with my purchase, even when I'm not the refund process is easy and I've found them to be very co-operative and fair. They have great sizing specifications and the product is always as described.”
“Recently purchased a pair of trainers for my Dad as gift, tried them on too small and needed to change them for another size. However I noticed that I did not receive a receipt for my purchase ( email receipt) I was worried that they would not believe me that I have only just purchased them, but I rang the store and the sales person I spoke to bent over backwards to ensure he found my sale. Very good customer services and easy to talk too. Very happy with my whole experience”
