“
Inital delivery is fast but when it comes to spare parts and customer service they are terrible its like banging your head against a brick wall waiting on a reply or solution.
”
posted 6 years ago
- Steer clear
“
The only people that it is possible to TALK to are the Sales Team who will take your money - once you've passed that point then you're into a nightmare Customer Disservice HellHole, where they (claim they) don't even have a phone in the Service Department so EVERYTHING has to be done - at their glacial and disrespectful pace - through an online "Service" system.
”
posted 6 years ago
- NitroFeck'all
“
Then I asked about how long does the analysis take and the answer was just incredible 14 work days!!!!!!! OMG it is the just horrible customer service I've ever seen in the UK.
”
posted 6 years ago
- Anonymous
“
This has been the worst customer service in terms of rudeness etc I have experienced, and I would strongly recommend going elsewhere.
”
posted 7 years ago
- Anonymous
“
Update on Order Number 100050446 - 04/08/2017 - Last week following a dispute over a faulty truck, Nitrotek's customer service manager promised a full refund: they even got me to send them back the truck under a promise of a refund.
”
posted 7 years ago
- Ash - Order Number 100050446
