Noel Leeming Reviews

Name: Noel Leeming
Rating: 1.72

1.7 Rating 174 Reviews

17 %

of reviewers recommend Noel Leeming

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Metrics

1.7

Based on 174 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Noel Leeming 1 star review on 22nd April 2023

Anonymous

Noel Leeming 5 star review on 16th November 2022

Pottz

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A shout out to Hastings Noel Leeming. Jacky and David wonderful service. Replacement keyboard on my front doorstep 25 hours later. Thankyou.”

Helpful Report

Posted 4 weeks ago

“Eufycam 2C Pro We got this security system but received a faulty unit as it kept disconnecting all the time. So we paid the tech guy to come and re install it in case we were doing something wrong. The homebase still was disconnecting so got in touch with noel leeming again. So they sent the tech guy out again to install new a whole new kit. New one hasn't disconnected yet and it responds very differently to the first one. So only a couple of hours in and I'm feeling very good about the operation of this second unit. Thanks Noel Leeming Rangiora”

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Posted 4 weeks ago

“Zac and Edward from delivery team did an awesome job . My fridge was too big to go through the door . These guys got it through from the balcony. Very smart and efficient. Thank you so much . Shivi”

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Posted 1 month ago

“We went into noel leeming store yesterday to get some information regarding dyson vacum parts. We spoke to NICOLA. Totally amazed at how informative helpful and authentically sincere she was. Gave us her full attention.Albany store is lucky to have a staff member with such great customer service skills.💛”

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Posted 4 months ago

“Sam in the Timaru store went out of his way to solve my problems. His practical knowledge proved to be spot on. Excellent”

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Posted 6 months ago

“The two guys that delivered our fridge Zac and edward were extremely helpful and hands on. Great service .”

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Posted 7 months ago

“Best service ever!!! Shout out to Maddox and Lily at the Hastngs branch for their help and patience going above and beyond to help me sort my phone issue. Thank you!”

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Posted 9 months ago

“Jimmi from Palmerston North Store. Your the man!🙌🏼 Thanks for your Knowledge and patience and enabling me to buy a new iPhone 16 Plus & transferring everything for me! Absolutely brilliant & I am so grateful for your help & efficiency Jimmi. The whole experience was truly great & the price was the best in Palmerston North.”

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Posted 11 months ago

“Had a great experience at Noel Leaming Richmond best service yet from staff member sales person who served me to Manager was great. Knowledgeable and easy”

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Posted 11 months ago

“Have just visited Noel Leeming in Wanaka. A young man (Spanish?) at Customer Service helped solve a problem with a cell phone and with a smile and no charge. It made our day! Thank you. With that kind of service we will be back. J & K”

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Posted 1 year ago

“They did good customer service”

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Posted 1 year ago

“Hi , We visited the Noel Leeming store in Botany Town Centre on Monday 23rd October. We purchased a mobile phone and were helped well by Johnny in doing this. However, we then wanted all the information and SIM Card on the old phone to be transferred to the new product. This job was assigned to Sareyboth U. Sareyboth had the technical knowledge and was absolutely wonderful when doing this. He was very patient with our questions and helped us STEP-BY-STEP through the entire process. We highly recommend Sareyboth and would like to point out that he is an absolute asset to NLG. Persons like him should be appreciated and promoted by management. We had called up the NLG line this morning and wERE put through to Raj at the store who was also very helpful and gave us the required information about how to give the feedback. I would be happy to recommend Sareyboth to either Mike or Fahad who are the store managers there. Johnny and Raj also require our compliments. Kind regards, Survey feedback code ZWXTNLG”

Helpful Report

Posted 1 year ago

“On Tuesday 13th June 2023 I visited Noel Leemings in Albany to take my mothers tablet back which was under warranty previously I my mother visited NL in Silverdale twice to ask them to fix her tablet as it had been clitching and freezing since I she bought it, much to my discust they insisted that she had downloaded a game which was causing the problem, take it in mind my Mother is in her mid 80's they gave her no time neither to even took a look @ it and she was made to feel she was a problem telling her that if it went to be repaired she may if she was at fault be made to pay a bill of $100 for repair seriously this tablet was still under warranty why would she be charged to fix it?? I am not impressed the way she was treated so no reveiws for Silverdale NL, today when I visited Albany the technician Tony went out of his way to try and repair he took it back to factory settings so interesting to see if this works thank you Tony for your time maybe NL will shout you morning tea 🤣”

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Posted 1 year ago

“Over all Satisfied with , dealing with Store st noelleeming, it's been a decade now, got the product that required, and looked after well by the staff, if talked politely. Have encounter people coming to store yelling. Well that's not a staff fault there, if product has issues , then there is a time frame and that is from the supplier to the repair. In this country after covid alot of things changed and suppliers are at delay not the store process. Keep up the good work Noelleeming. 👏”

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Posted 1 year ago

“Couldn't be happier. New 65in TCL tv. Great price, great tv and superb customer service.”

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Posted 2 years ago

“I love shopping at Noel Leeming always good service and big discount with a Gold Card.”

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Posted 2 years ago

“Timaru Store: I can only say my experience with this store has been amazing. Thank you to Symon & Steve especially Symon. What an amazing help for an older person. I always feel I matter here. I have purchased phones laptops and tvs from this store and every visit noticed how the interaction with the public is par Excellent. Well done to this managment. Truly refreshing in this troubled time where everyone and everything seems to be attacked, Critized, definitely Judged. Perhaps reading some of the comments I have read it might be worthwhile to check at your own responses as a customer. I have also listened to interactions where it would be easy to ask the person to leave. Rudeness begets ??? Especially noticed is the response to people from other countries or not white. '”

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Posted 2 years ago

“I have just had help from Zak at Noel Leemings teck department in new plymouth. He was just wonderful and gave us great customer service. Thanks, Zak. Mike”

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Posted 2 years ago

“I purchased a Sony Smart TV and filled in the customer feedback online giving them to Mark's in every category. Great service But I wanted especially to commend the delivery and set up. The serviceman was John Xin. He was helpful in every way, answered every question, set everything up with extra tips and advice. He took his time, showed me tricks of the trade etc. Excellent service and worth the extra money for delivery and set up. Well done John (and Noel !!) Ron”

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Posted 2 years ago

“I have went to Noelleeming Papakura store, and was greeted with a smile and was asked what brings you out for shopping on this beautifull day. I was chuffed with the sales person happened to be " Sandeep" - Brilliant intelligent boy " answered all of the enquiry very patiently and from all the aspects that i was unaware from. Really happy with the sevice he offered and would like to go to this best store for rest of my business. He is a technology expert too- so" A one stop shop for me " Five starts to This Boy.. wishing uo Good Luck with his career”

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Posted 2 years ago

Noel Leeming is rated 1.7 based on 174 reviews