NordLayer Reviews

Name: NordLayer
Rating: 4.73

4.7 Rating 170 Reviews

94 %

of reviewers recommend NordLayer

Company Reviews

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About NordLayer:

NordLayer provides flexible and easy-to-implement cybersecurity tools for all businesses developed by the standard of NordVPN.

Visit Website

Email:

support@nordlayer.com

Location:

16192 Coastal HWY
19958

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NordLayer 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

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“Great help!”

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“Abel was very helpful and knowledgeable. Ready and quick to assist. He knows his job. Congratulations!”

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“We are happy with the reliable connection and swift response and would like to recommend it.”

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“Customer service was great. I made some mistakes and so I used the chat feature. My representative (Edgar) responded very promptly and assisted me with not only correcting my mistake but also making sure that everything was as it needed to be for my circumstances. I really appreciate the speed of the responses as well, typically chat support is time-consuming and takes a long time, but this completely changed my mind. Very, very helpful and overall great customer service. Thanks again Edgar -someone give this person a raise.”

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“Support Team is super fast and fixed my issue in just a minute. Awesome peops!”

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“Fastest support of any service or vendor I've used. There's always there, just a click away in their website instant chat, and the support folks are knowledgeable and resolve queries quickly.”

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“Was fast and to the point”

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“A good solution for business and very reactive support.”

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Thanks, Vincent! We're happy to have you onboard.

“IS a good app, just the best vpn software. And the support is awesome”

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Thanks for the positive feedback, Juan! We'll make sure to share it with our support crew!

“Reliable service and great support!”

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“Smooth and knowledgable support!”

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Thank you for the feedback!

“Extremely easy to setup, flawless usage and great support!”

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Thank you for the positive feedback!

“So far, the customer service desk has answered all necessary questions on how to get myself and my Virtual Assistant set up and onboarded properly. Very much appreciate it.”

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“Benedict Chat support has been patient with me in answering my queries. Thank you!”

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“I contacted NordVPN last week to add a new IP to the whitelist. I never heard back as to whether or not it was added.”

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Hi, Vinay. Thanks for getting in touch and please accept our apologies for any inconvenience you have experienced. The action has been completed and we hope you have a smooth time with our product. Stay safe!

“Can you make it possible for us to download our own invoices on the management portal without having to email support to request an invoice.”

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Hey, Phillip. Thank you for the feedback, we hope to implement this feature soon, our devs are working on it! We appreciate your patience.

“For some reason, Nord don't provide access to receipts or invoices for payments made. Not even for teams of business people. I don't know if Nord know this, but having document like receipts are necessary for businesses to keep records, especially for financial matters like audits. If you can just change that part of your company, I think you could qualify yourself as a 21st century technology. Until then, Nord is about as advanced as Yahoo.”

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Hi, David. Sorry for the inconvenience. All invoices are currently provided on demand by contacting our Customer Support via live chat, or by email at support@nordvpnteams.com. Soon, all invoices will be generated and sent automatically. Our developers are working on it! We appreciate your patience.

“Great product and customer service!”

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“Porter just helped me through setting up the VPN through the company I work for. He had a lot of patience, which was needed. Thank you very much for making it much easier for me.”

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“Customer service Is wonderful”

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We're more than happy to hear that!

NordLayer is rated 4.7 based on 170 reviews