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Northern Gas Heating Reviews

3.7 Rating 421 Reviews
67 %
of reviewers recommend Northern Gas Heating
3.7
Based on 421 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Northern Gas Heating Reviews
Visit Website

Phone:

0800 083 1000

Email:

contact@northerngas.net

Location:

267 Tettenhall Road
Wolverhampton
WV6 0DE

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Anonymous
Anonymous  // 01/01/2019
Fitted quick
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Posted 7 years ago
Because my boiler was no good
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Posted 7 years ago
Fast service. No problems
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Posted 7 years ago
Had a solar panel instalation and the wiring was left in a dangerous state, even their own trouble shooter said it was dangerous. After three years I needed a new boiler and salesman came, I didnt know he was from Northern Gas. When he told me I said no to his deal to which he replied that he would make sure my solar problems would be guaranteed to be put right. They came to fit my boiler and during the fitting they removed tiling and plaster work, their aim is to do every job as quickly as possible. Some of the problems were corrected and the boiler is very good but the instalation looks aweful. The Wi-Fi thermostat just has a mind of its own and I have to keep setting the temperature manually. Despite numerous phone calls they just ignore my requests and needless to say the problems with my solar panels have yet to be put right. If you want good workmanship and after sales service, DO NO USE Northern Gas Heating.
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Posted 7 years ago
arrived on time and done good job
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Posted 7 years ago
Price increased after surveyor visit. They messed me around when I cancelled and are now not answering my emails about my refund. I recommend that you avoid this company.
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Posted 7 years ago
yes very good no complaints
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Posted 7 years ago
Great service and assistance.
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Posted 7 years ago
Your operatives were most efficient and quick, my only difficulty was in dealing with non English speakers, however they managed very well.
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Posted 7 years ago
The sales and site visits were professional and friendly, clear and well explained but the key was the service of the fitters who stayed late to ensure that issues with existing pipework was resolved. The guys were exemplary.
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Posted 7 years ago
Happy advice before informed doing properly gas cooker different charge
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Posted 7 years ago
Great !!!!
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Posted 7 years ago
From the first contact made with Northern Gas though to completion, the service was exceptional from all member of staff and trades. I would highly recommended them to friends and family.
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Posted 7 years ago
They were very professional​ and clean
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Posted 7 years ago
Aftercare is terrible, had boiler installed in 2015 and was supposed to get annual checks as to date no-one has checked boiler, have emailed company requesting a service of boiler but all emails go unreplied
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Posted 7 years ago
Boiler installation went well fitter very friendly cleared up all his mess. He explained all the operations in easy to understand language. Only problem we had was the wrong thermostat was supplied
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Posted 7 years ago
Right from the beginning of this yet-to-be-completed installation it has been a catalog of woeful stories - unkept promises, unreturned phone calls, emails and texts. Awful customer service and experience. We are still waiting for someone to be brave enough to get in touch and let us know what has now gone wrong and when our boiler installation (which should have been completed two weeks ago) will finally be completed. Quite shameful, really. Never again!
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Posted 7 years ago
Thank you Northern Gas Heating for everything you have done me. Please can all of you from in the office to the engineer who fitted my new boiler please pat yourselves on the back. A job well done!!!
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Posted 7 years ago
Engineer had very good customer service. He explained everything he was going to do. Cleaned up any mess & showed me how to operate central heating controls
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Posted 7 years ago
TThe two fitters Adam and Mike where brilliant& very tied
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Posted 7 years ago
Northern Gas Heating is rated 3.7 based on 421 reviews