Northover Cars Reviews

Name: Northover Cars
Address: 237 Tankerton RoadTankertonKent, Whitstable
Rating: 4.98

5.0 Rating 460 Reviews

100 %

of reviewers recommend Northover Cars

Company Reviews

Metrics

Info

5.0

Based on 460 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01227277367

Location:

237 Tankerton RoadTankertonKent
Whitstable
CT5 2AY

Northover Cars 5 star review on 26th May 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had looked around quite a few garages in the Canterbury area before a random online advert took us to Northover, and I have to say I am glad it did as not only did I find my perfect little car, we also received fantastic service there! I really cannot praise Northover cars enough, the salesman was very customer focused (and also good fun!) and answered any questions we had in detail. There was no pressure to purchase at all when we were looking around! My sister and I also commented on how well presented the showroom and staff were in general. The whole process was simplistic and they really worked hard to take the fuss out of buying a car – I have already recommended Northover to friends and family and will continue to do so! Many thanks to you for great service, I genuinely love my little Mini and am glad that we found Northover Cars!”

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Posted 9 years ago

We appreciate your feedback Lisa.

Posted 9 years ago

“Excellent service and car just as described in advert. Very pleased with car and they had some beautiful cars on show. Would have no hesitation in recommending them to others and will definitely be returning as and when I am looking to up grade!”

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Posted 9 years ago

Thank you for your feedback Sharon.

Posted 9 years ago

“Friendly and efficient, made buying a car very easy and good after sales. Will buy from them again.”

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Posted 9 years ago

Thank you for your kind feedback. We hope you enjoy the Peugeot and look forward to being of service to you again.

Posted 9 years ago

Thank you for your feedback Susan.

Posted 9 years ago

“I am local and over the years have often admired the cars in north over when passing. I needed to buy a second car and I saw a beautiful little Mercedes within my price range sitting outside. I spoke to the salesman matthew who was a little sweetie being patient with my many questions and after a test drive and a couple of days to persuade my husband to buy it I went back and bought it. I am very happy with the service he gave us from start to finish. At first I was a little hesitant after reading some very grudging reviews obviously from one person with the same spelling trying to pretend to be different customers possibly another business, who knows. I spoke to my friends about the garage and they had known of locals that had bought from there and we're happy with their cars and when I came to pay I met some old friends that were looking at a car and they told me they had previously bought from matthew which proved that my judgement was right and the garage had been unfairly reviewed. My friends are now very jealous that I have a beautiful car bought for a decent price and will look there in the future if they want that type of car.”

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Posted 9 years ago

Thank you so much for your kind feedback and for your trust.

Posted 9 years ago

“I bought a Mercedes SLK from Northover Cars in February 2015. From the outset they were friendly, helpful and very easy to deal with. The car was in excellent condition, well turned out and is running extremely well. Their after sales service has been very good; there were a couple of small issues which Northover Cars have dealt quickly. I would have no hesitation in returning to Northover Cars when in the market for another car.”

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Posted 9 years ago

Thank you for your feedback. We hope you have many fun days in the SLK.

Posted 9 years ago

“Excellent friendly service , a lot of very good cars and the showroom/ display area excellent. No pressure to buy, just very helpful. Would certainly recommend to friends and family.”

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Posted 9 years ago

Thank you for your kind feedback Nigel.

Posted 9 years ago

“I bought a Merc Benz E350 CGI last year and in my 1st visit to view, I deposited and bought the car. Stuart and Matt were very helpful, right from start to finish. I will definitely recommend my friends to buy cars with them.”

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Posted 9 years ago

“I have just purchased my 4th vehicle from Nothover. I would absolutely recommend them for anyone looking for quality used premium brand cars. The dars are always well prepared and competitively priced. The primary reason I continue to return to buy my vehicles is the whole Northover team are extremely helpful and the customer service is excellent. Modern cars are very complex pieces of equipment and any used vehicle can have problems, I have to say that whenever I have had a problem Northover have been superb in handling everything and doing everything they can to resolve as quickly as possible with the minimum of inconvenience. It is rare that i have such confidence when buying any car. If your looking for a premium brand car, look no further.”

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Posted 9 years ago

Thank you for your very kind feedback about Northover Cars. We are so pleased to hear we are doing the right thing. We look forward to selling you your 5th car!

Posted 9 years ago

“I have never bought a car 'remotely' before, therefore I was concerned living in Devon a couple of hundred miles away from Northover Cars. However everything went really well and to plan plus the quality of the vehicle was exceptional as promised. I was also impressed that the one slight issue (understandable) was resolved promptly and very positively. I would certainly recommend NC to others. Many thanks MB”

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Posted 9 years ago

Thank you for your kind feedback Michael. We hope you are enjoying the car.

Posted 9 years ago

“We found your garage such a pleasure to deal with making the whole experience of buying our Mercedes better than that of the Main Dealers we visited prior to our selection. Since receiving the vehicle it was obvious the level of detail you had gone to in order to make the car perfect and will be sure to come back to you first when our next purchase is required. Thank you”

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Posted 9 years ago

Thank you for your feedback James

Posted 9 years ago

“Over the last fifteen years we have had several cars which have been of good quality. Their customer service has been very good and their presentation has always been excellent. Cannot speak highly enough of them. Keith and Elizabeth.”

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Posted 9 years ago

Thank you for your kind feedback

Posted 9 years ago

“We have just bought our second Mercedes car from Northover Cars. The first in 2010. We have always found them very helpful and we would certainly recommend them. John and Thyrza Pepper”

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Posted 9 years ago

Thank you for your kind feedback John. We look forward to the next time!

Posted 9 years ago

“Cars are good but the guys there are quite firm in their deals. They did almost everything we asked except a service that is due in 36 days according to the trip computer ( Matthew quoted it at 56 days) which is still very soon. Nevertheless the car is lovely.”

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Posted 9 years ago

Thank you for your feedback Linda. We are delighted you are happy with the car. A service was not part of the agreement between us but we carried out all other requests to ensure you were entirely satisfied.

Posted 9 years ago

“Dear Stuart. Just a quick note to say how delighted I am with the Ford Fiesta that I purchased from you last week. Whilst I appreciate this is not the normal type of car you sell as it was a part exchange, I feel compelled to say that while I only spent under £6000, the level of courtesy and customer service was no different than if I had been buying a much more expensive car from a main dealer. Thank you so much.”

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Posted 9 years ago

Thank you for your kind feedback

Posted 9 years ago

“Matthew and the team at Northover Cars have always been great. I've bought a number of cars through them (Mini Cooper S, BMW M3, BMW Z4M and BMW 330D Touring) - the cars have always been in A1 condition and I have always received excellent service and a very competitive price.”

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Posted 9 years ago

Thank you for your kind feedback

Posted 9 years ago

“Superb aftersales service from Northover - they made the whole purchase process easy and smooth from start to finish. Have already recommended and will be coming back for my next car. I recently purchased just the car I'd been looking for from here on the recommendation of a few friends. A slight technical problem was instantly dealt with by Northover, including the loan of another Mercedes courtesy car. Can't recommend highly enough!”

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Posted 9 years ago

Thank you for your kind feedback Geraldine - please do not hesitate to contact us if we can help you in any way

Posted 9 years ago

“I have just purchased another car, my fourth from Northover Cars in twelve years. This time a BMW to celebrate my retirement, the last two cars being Volkswagen, both of which are still within the immediate family down to their longevity I’m sure due in no small part to their quality and specification when purchased. The cars are still serviced and maintained by the firm recommended by the company. We drive the 30 or so miles from home to the showrooms, a member of staff takes the car for its service whilst we spend the day in whitstable. We get a call from one of the staff to say the car is ready and has been collected, and in turn someone will drive to pick us up in Whitstable to take us back to the show rooms in nearby Tankerton. I ramble on to convey all this in an effort express our experiences with this company over the years. We have friends and aquaintances who share similar experiences as I’m sure will future prospective customers.”

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Posted 9 years ago

“I just wanted to drop you a line to say how delighted I am with my new SLK. As you know I travelled a long distance to view the car and cannot thank you enough for your kind offer to deliver the car to my home address free of charge. Your driver Steve was not only punctual but he went to the trouble of finding a hand car wash to have the car re-cleaned after the long journey. This is outstanding service and I will tell all my friends about your garage. Thank you again.”

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Posted 9 years ago

Thank you for your kind feedback. We will pass on your comments to Steve

Posted 9 years ago

“I have purchased 2 cars from Northover cars very good service make you feel comtable also very happy with both cars”

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Posted 9 years ago

Many thanks for your feedback Edward

Posted 9 years ago

“Picked up my Mercedes SLK today and just want to say a big thank you to all the team at Northover Cars. A very professional service and the car is beautiful. I will not hesitate to recommend you.”

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Posted 9 years ago

Northover Cars is rated 5.0 based on 460 reviews