Dear Steve,
Thank you for taking the time to share your experience with us. We're sorry to hear that the transfer switch you received wasn't the right one, and we completely understand how frustrating that must be. Your feedback is valuable, and we want to ensure that we improve our service and product offerings.
Could you please let us know what we could do to make your experience better? We’re committed to assisting you and ensuring you get the right item swiftly.
Warm regards,
Team Norwall PowerSystems
“I found Norwall after fooling around with Home Depot for weeks. Their one week delivery turned into a backorder for 2 weeks, then 6 weeks, then I canceled them. Norwall, got it to me in 1 week, Visa charge to door delivery. I've had Generac previously, a good product. Installation is pending but if you want a Norwall rating, for their end of the transaction, a five star experience from the nice lady taking my $7000 to the delivery person dropping it off! Excellent, and I heartily recommend them.”
