Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,419 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,419 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Jasmine Baksh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very happy with products and price and service”

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Posted 12 hours ago

“So much fun, and lots of goodies to treat myself.. Love trying all the different products x”

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Posted 12 hours ago

“Always super value, great range of products. When something was unavailable, I was quickly and automatically refunded. Great service.”

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Posted 1 day ago

“Nice and easy to use. Paypal is a good option. But, mainly the savings are excellent. When looking online some major well known high street stores (Boots) etc were more than double the price. I have ordered from Notino many times now and the service and quality of products is excellent. Thank you. Steven”

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Posted 3 days ago

“I have been ordering from Notino for 5 years & never had a problem.Products are authentic,I know this as I have worked in the beauty business for many years.Competitive prices & good discounts .Always delivers on time.Thank you Notino.”

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Posted 3 days ago

“Not free delivery”

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Posted 3 days ago

“Nice and easy to use and navigate some good things on this site 👌 👍 😀”

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Posted 5 days ago

“Jeg sendte en YSL pudder retur. Jeg lavede en returnering og printede det label, som der kom med returneringen. Den kunne de ikke scanne ved indlevering og jeg kunne derfor ikke få et tracking nr., men bliver oplyst at pakken sagtens kan sendes retur uden, da label indeholder det, som det skal. Nu kan Notino ikke finde min returnering og har derfor afvist denne. Jeg skal nu betale for et produkt, som jeg ikke er i besiddelse af og kundeservice er ikke behjælpelige, hvis det ikke er et tracking nr. Så jeg anbefaler absolut ikke at købe herfra, hvis der er en chance for, at man skal sende noget retur.”

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Posted 5 days ago

“Excellent prices and service”

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Posted 1 week ago

“Easy to use … and a good price Thankyou”

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Posted 1 week ago

“Easy to transact business with notino”

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Posted 1 week ago

“I had to change the delivery details on a purchase I made literally an hour earlier. I rang them and a lovely lady dealt with my misdemeanor, then I realised I made another mistake. I apologised. It was no problem. The lovely lady changed the details yet again. There was no attitude, she just changed the details again. Superb Customer Service. I will be back🙏”

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Posted 1 week ago

“Excellent service every time.”

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Posted 2 weeks ago

“Love the shopping experience”

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Posted 2 weeks ago

“Brilliant 👍”

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Posted 2 weeks ago

“The shopping with Notino would be more satisfying if they would not charge for delivery when they say they will not. I ve just paid for my shopping - free delivery over £30 says on the home website. When got to my shopping basked with bill £46 to pay what's a surprise - £3.49 for 'free' delivery been added.”

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Posted 2 weeks ago

“Notino is the best, good prices, 5 star service, I always buy from Notino”

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Posted 2 weeks ago

“So easy to buy my Dad his favourite aftershave balm! I love buying from Notino. Great service and tracked delivery, what more do you need!”

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Posted 3 weeks ago

“I love Notino. I have personally bought a few perfumes from them and will keep on doing so. The customer service is great, whenever there was an issue it was solved promptly. I would recommend.”

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Posted 3 weeks ago

“ORDERING WAS VERY EASY AND NOT LIKE THE OTHER CPMPNIES.”

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Posted 4 weeks ago

Notino is rated 4.6 based on 3,419 reviews