Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,369 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product choice at great prices. Postage charges need to be a little more competitive though.”

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Posted 4 years ago

“Brilliant company great prices and greatly packaged”

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Posted 4 years ago

“DON'T USE THIS COMPANY. They cancelled my order without notifying me and looking at Trustpilot I'm not alone”

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Posted 4 years ago

“Easy to use great service”

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Posted 4 years ago

“Efficient service”

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Posted 4 years ago

“Great products, efficient service.. Love Notino..”

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Posted 4 years ago

“Quick and easy well priced.”

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Posted 4 years ago

“Great cheers any freebies wud be nice lol”

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Posted 4 years ago

“Placed my order 12days ago, never delivered, lost somewhere and nobody has never replied to may calls and emails. Bad experience, sorry, I don't recommend this online shop.”

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Posted 4 years ago

“Excellent prices what more could you ask for”

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Posted 4 years ago

“To put it simply you can not find better when it comes to fragrances, love the choices from not expensive to expensive & the delivery service is second to none.”

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Posted 4 years ago

“Excellent Product and First Class Service Given...”

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Posted 4 years ago

“Everything was perfect!!!”

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Posted 4 years ago

“Had problems placing an order, the payment page needs attention, it kept freezing. Not sure if I have wasted my money !!”

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Posted 4 years ago

“My order never arrived....so my friend did get her birthday present!!! When I phoned up I was told it was my fault that the order hadn't been sent, not at any point did Notino contact me to say that there was a problem with the order. Absolutely shocking customer service!! Will never order from them again 😠😠😠”

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Posted 4 years ago

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Posted 4 years ago

“Very easy and delivered on time”

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Posted 4 years ago

“Very easy to order off the website”

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Posted 4 years ago

“Very pleased, quick and easy and one of the cheapest, and says will be delivered for Christmas All good so far 🙂🙂”

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Posted 4 years ago

“I’ve used Notino many times as I’ve always found the prices extremely competitive than the big department stores. Delivery is quick and the website is easy to navigate.”

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Posted 4 years ago

Notino is rated 4.6 based on 3,369 reviews