Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,346 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,346 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item I purchased was labelled “free delivery” but I’ve had to pay £3.49 collect fee.”

Notino 2 star review on 16th September 2022

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Posted 2 years ago

“Got in a muddle with placing the order. Called the number shown. Almost straight through. Very helpful agent sorted it swiftly. I am impressed.Good discount a bonus!”

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Posted 2 years ago

“Really like prices and ease of using the site:) Only 4 out of 5 as would prefer quicker delivery for the cost , but happy over all :)”

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Posted 2 years ago

“Excellent in every way”

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Posted 2 years ago

“Love the fact that I can still purchase perfume no longer available in store.”

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Posted 2 years ago

“Easy problem free transaction”

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Posted 2 years ago

“Great service and amazing discount for royal customers , Wonderful .”

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Posted 2 years ago

“Been purchasing items from Notino in last 5 years never have had an issue with product or delivery.”

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Posted 2 years ago

“Great website, easy to navigate, the best value I could find. I've used this company several times, lovely customer service, and always swift delivery.”

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Posted 2 years ago

“I’m regular customer, always in stock what I need :)”

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Posted 2 years ago

“Easy and straightforward shopping experience”

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Posted 2 years ago

“Notino are totally legit. They offer a huge range of cosmetics, hair and beauty products at a great price. They have great sale offers and their deliveries are prompt. I buy my products every few months and always find them competitively priced.”

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Posted 2 years ago

“Good prices. Regularly use these products”

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Posted 2 years ago

“I love the range of products available and the lower prices. However I do think delivery should be free over £20 purchase.”

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Posted 2 years ago

“Oh gosh! I ordered 6 and thought I ordered 5. Please forgive! I've bought several times from you and have always been satisfied with the ease of purchase, your prices, the fact that you have the item available and the delivery has been efficient and expedient.”

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Posted 2 years ago

“Quick easy to order, excellent service”

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Posted 2 years ago

“Excellent price and service fast delivery.”

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Posted 2 years ago

“Happy with offers, Good products on free delivery offer”

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Posted 2 years ago

“Very good prices with an easy to us Web site, I am a happy customer.”

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Posted 2 years ago

“Perfect as always”

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Posted 2 years ago

Notino is rated 4.6 based on 3,346 reviews