Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,353 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been very happy with the site ytdll everyone thanks”

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Posted 3 years ago

“Gave clear information and was very easy to use”

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Posted 3 years ago

“I place order over £30 still charged me £4 for delivery There should be a option for free delivery on minimum spend. Products prices are great.”

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Posted 3 years ago

“i love this website. i find so many sold out products that are good prices”

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Posted 3 years ago

“I think your discounts are really good”

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Posted 3 years ago

“EASY ORDER AND GREAT PRICES”

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Posted 3 years ago

“Very efficient. Easy to use. My second order - would recommend.”

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Posted 3 years ago

“Today was only the 2nd time I've ordered from Notino. The first time I was very impressed with the delivery & packaging. Can definitely recommend. Thankyou 👍”

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Posted 3 years ago

“Hidden delivery option”

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Posted 3 years ago

“Prompt delivery”

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Posted 3 years ago

“Great service but I have placed a few orders and have never sent any samples... shame:-(”

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Posted 3 years ago

“It’s very comfy and easy to shopping😊”

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Posted 3 years ago

“Attracted to the web site by the lowest price and then found it very easy to order what I wanted. Thanks”

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Posted 3 years ago

“I was not given a joice with delivery options I wanted the cheapest option of royal mail but the website made it impossible to apply!!”

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Posted 3 years ago

“Lovely to shop here”

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Posted 3 years ago

“Good price will use them again”

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Posted 3 years ago

“I like Notino. Easy to use and lovely products. Love you”

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Posted 3 years ago

“Great products great site easy to use. Will be purchasing from Notino again.”

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Posted 3 years ago

“Placed wrong item , paid for it , straight after realised I put wrong item . Within few minutes emailed them , that I made mistake and want refund . Next day had email saying my item been dispatched, what ??Didn’t get answer until opened PayPal case . Claire , customer service emailed me back saying refuse delivery, and as soon we will receive item back you will get refund , how long does it takes ? It has been two weeks still no refund . AVOID THIS COMPANY. Customer service is a joke . Use fragrance direct instead . Will be contacting my bank , I won’t be leaving this situation”

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Posted 3 years ago

“Easy to use and the item I need available.”

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Posted 3 years ago

Notino is rated 4.6 based on 3,353 reviews