Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,344 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Notino made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Springboksand gold Notino CuStomeR service+1 (8-053'O8O'O4Ojerseys with white shortsndtheir emblem is the Springbok, a native antelope and the national animal of South Africa. The team has represented South African Rugby Union”

Helpful Report

Posted 4 months ago

“Very easy to navigate the Notino website, and never had any issues, with anything that I have ordered from Notino!!”

Helpful Report

Posted 4 months ago

“Second time ordering Proraso Shaveing foam and no dramas.Great price and avilabi”

Helpful Report

Posted 5 months ago

“Od jakiegoś czasu zamawiam z tej strony i jeszcze się nie zawiodłam. Dostawa w miarę szybko . Jestem zadowolona”

Helpful Report

Posted 5 months ago

“ana. Most likely in exchange for ivory, NotinoCustomer SerVice 8O;53'O8[O]O4Ogold, and rhinoceros horn. Members of the Bakwena, a chieftaincy under a legendary leader named Kgabo II, made their way into the southern Kalahari by CE 1500, at the latest, and his p”

Helpful Report

Posted 5 months ago

“My experience with Notino has been great. It's simple to find what I want at a good price. The packaging is good and delivery is as promised.”

Helpful Report

Posted 5 months ago

“Fantastic company. Easily the best place online to get your favourite fragrances and skin care products. Loads to choose from & really friendly, knowledgeable and helpful if you need help or advice by phone or online. I highly recommend Notino to newcomers. You won't be disappointed!”

Helpful Report

Posted 5 months ago

“Good offers, always give the best prices and website is easy to use 👍”

Helpful Report

Posted 5 months ago

“Have used Notino many times. Never disappointed. Well packaged and always on time. Thanks.”

Helpful Report

Posted 5 months ago

“Good offers Thanks”

Helpful Report

Posted 5 months ago

“Amazing products, excellent value & fab customer service”

Helpful Report

Posted 5 months ago

“Fantastic website with awesome prices!! 👏👏👏”

Helpful Report

Posted 5 months ago

“I finally found where to buy a refill, and that made me happy.”

Helpful Report

Posted 5 months ago

“Notino provides the best deals. My go-to site for fragrances”

Helpful Report

Posted 5 months ago

“It is an excellent website with great products. I highly recommend it, you can find here all you need with great discount and always some extras. I am me second time and I know, I will come back again. I wish you all a happy browsing”

Helpful Report

Posted 5 months ago

“Always tip top service and quality from Notino-love the ease of shopping,quality and reliability”

Helpful Report

Posted 5 months ago

“Terrible Service and Unresolved Delivery Issues I regret not checking online reviews before making a purchase from Notino. My recent experience with their service has been deeply disappointing and is consistent with the numerous negative reviews I’ve seen. I placed an order and specified a safe place for delivery with DPD, but my parcel was not left at the designated location. The delivery slip was vague, and the tracking information was inconsistent. Despite providing Notino with additional details and images of my property, they insisted that the parcel was delivered correctly based on DPD’s claims. The images they provided were unclear and did not match my actual property. My attempts to resolve the issue through Notino’s customer service were met with frustration. They repeatedly dismissed my concerns, failed to escalate the issue properly, and offered no meaningful assistance. Their customer service was unresponsive and unhelpful, only offering generic responses and refusing to acknowledge the discrepancies. To add to my frustration, I’ve since discovered that many other customers have faced similar issues with Notino's delivery service and customer support. It’s evident that this is not an isolated incident but part of a broader pattern of poor service. Given my experience and the numerous complaints from other customers, I strongly advise against ordering from Notino. Their delivery service is unreliable, and their customer support is inadequate and unresponsive. I am now pursuing a chargeback claim through my bank due to their failure to resolve the issue.”

Helpful Report

Posted 5 months ago

“I was disappointed with the condition of the box once i took off the cellophane wrapper. The presentation box was finished poorly as if it was a second or a copy? I expect a lot better for a purchase of over £150. I contacted them and informed them, sent pictures. Just standard reply, but nothing done!!”

Helpful Report

Posted 5 months ago

“It was a mistake ordering here. I never received my order and they tried to gaslight me into believeing that I was at fault for somehow opting out of getting notified about the arrival through a ring at the doorbell! They gave no photographic evidence or anything else convincing for that matter, that the order ever arrived. It's absolutely unbelievable. It took them 30 days to basically let me know that it was my fault that I never received the package. NEVER order here!!!”

Helpful Report

Posted 6 months ago

“I have ordered shower gels from Notino in the past and it has been ok. This time, however, my order arrived damaged. It had been poorly packaged and had leaked so that the bottles were sticky and unusable. Customer Service asked me to send photos which I did. Two further emails again asking for photos. Then a phone call with an unhelpful assistant. Truly appalling and still waiting resolution. I will never use this company again and would not recommend.”

Helpful Report

Posted 6 months ago

Notino is rated 4.6 based on 3,344 reviews