Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,421 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,421 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Notino made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No discount codes worked.”

Helpful Report

Posted 4 years ago

“Always received the right product from Notino without any issues. However my last order of Dunhill Icon had a broken sprayer head which I could not fix. I had to force open the bottle and in the process lost more than half of the juice and put the rest in a decantar. I was quite disappointed to say the least”

Helpful Report

Posted 4 years ago

“Order experience could be much better: Delivery cost was not listed until after my payment was processed. Since it wasn't included anywhere before that, I assumed delivery would be free. It wasn't. Default - which I didn't spot in time - was to opt-in to marketing emails. Now I'll have to figure out how to opt out.”

Helpful Report

Posted 4 years ago

“Ordered a few items, one came broken. Even though paid the "notino insurance" I was offered no replacement but only free postage 'next time I order'. Fragrances all seem legit but your taking a risk ordering from them.”

Helpful Report

Posted 5 years ago

Notino is rated 4.6 based on 3,421 reviews