Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,352 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,352 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and fast delivery”

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Posted 3 years ago

“Super very good service good prices!”

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Posted 3 years ago

“I WAS SEARCHING 4 LOTS OF PERFUMES 4 BDAYS & SPEND 120£ = I WOULD EXPECT 4 ORDERS OVER 50£ HAVE "FREE POSTAGE" !!! VERY DISSAPONTING THAT POSTAGE CHARGE WAS SHOWN "AFTER" I PROCEED WITH MY PAYMENT !!! = HIDDEN COST = EXTRA CHARGE = I WAS UNABLE TO USE ADVERTISED COUPON 30% OFF ... NOT SURE WHY ? ... AFTER SPENDING 3HOURS ON WEB SITE I PURCHASED ANYWAY BUT I AM NOT SURE ABOUT FUTURE ... I LEFT WITH MIXED FEELING OF SADNESS & UPSET”

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Posted 3 years ago

“I really enjoy shopping 🛍 with Notino!”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“No. Won't rush to go back. Had to pay £3.99 for delivery which took ages and ages. I don't understand why can't you use Royal Mail which is so much faster and more convenient than Parcelforce.”

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Posted 3 years ago

“Great product at a great price”

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Posted 3 years ago

“Shopping was easy and found what I was looking for easily.”

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Posted 3 years ago

“VERY GOOD TO DEAL WITH WE,LL SEE HOW LONG IT TAKES TO BE DELIVERED DF MORRIS THANK YOU”

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Posted 3 years ago

“Orders always prompt and products are a great price Thank you”

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Posted 3 years ago

“Should be free delivery”

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Posted 3 years ago

“Because your prices are very good and so is your service”

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Posted 3 years ago

“Been searching for this product for a long time thank you”

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Posted 3 years ago

“Was looking for the perfume my step daughter requested for her up coming birthday. I found the perfume immediately and at least £10 cheaper than elsewhere I have looked. Needless to say she is going to be one happy 16 year old!!”

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Posted 3 years ago

“i love shopping with notino they always have everything i want however delivery should always be free if over £20 just like all the other companys some are free delivery anyway”

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Posted 3 years ago

“Am very happy with the good offers on site. However spending over £200 I would think that free delivery would be offered”

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Posted 3 years ago

“You confirm that we receive free delivery and then you charge £3.99 delivery. Will not recommend you or be using you again!!!”

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Posted 3 years ago

“The advert/site stated free delivery and then you charged me £3.90 delivery. This is very poor practice and will earn you bad reviews”

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Posted 3 years ago

“Website tedious today and it took ages to place my order. Also, you have stopped free delivery and I did spend £100!”

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Posted 3 years ago

“Very easy to order and what a great price .”

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Posted 3 years ago

Notino is rated 4.6 based on 3,352 reviews